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UPDATE: Restrictions on emails have been lifted

We now have sufficient confidence our systems and servers have not been affected by the recent cyber attack on our ICT provider, Sopra Steria, that we have lifted the block on external emails.

As you would expect, there are a large number of emails that have been quarantine but work is well under way to release them and should be completed by the end of tomorrow (Friday).

Thank you for your patience and support whilst we have worked to safely resolve the situation.    

 

If you need us urgently, please call us.

Stow-on-the-Wold Library

Find out when Stow-on-the-Wold library is open and what you can do there

From Monday 21st September this library will open as follows:

Monday         10:00-13:00   Collection Services

                     14:00-17:00    Open

Tuesday        10:00-13:00   Open

                     14:00-17:00    Open

Wednesday   10:00-13:00   Closed

                     14:00-17:00    Open

Thursday      10:00-13:00    Closed

                     14:00-17:00    Closed

Friday           10:00-13:00    Open

                    14:00-17:00     Open

 

Open

Customers may enter the building, browse, borrow and return books/reservations.  Public computers may be booked for use during these times.

Collection Services

Customers can arrange an appointment to collect available reservations from a chosen library.  This may be items that have been reserved on the library catalogue or using Off the Shelf/Ring and Read services.  Items may be collected from the door of the library with no access to the inside of the building.

Closed

The building is closed to the public.  Staff may be on site to carry out administration, preparation and cleaning tasks.  Loan items can be returned using the drop box/letter box.

Social distancing measures will be in place at our libraries, including:

  • queue management
  • screens on enquiry desks
  • hand sanitiser stations
  • and quarantine areas for returned books.

Please remember to:

  • Keep your visit as brief as possible
  • Wear a face covering (unless exempt)
  • Bring your library card
  • Stay at home if you are self-isolating or have COVID-19 symptoms.

 

What we offer

  • PCs with internet access
  • Limited scan facilities - please note we can offer scanning via a USB memory stick - please bring a memory stick with you
  • Photocopying
  • Microfilm reader (booking advisable)
  • Free public Wi-Fi
  • Free packs for Babies and Toddlers Bookstart
  • Stow Local and Family History Centre

Book a computer 

These services are currently suspended:

  • Apply for a bus pass (if you don't have a computer).

 

Visitor Information Centre

Email: stowvic@gloucestershire.gov.uk
Telephone: 01451 870998

Twitter@stow_vic

 

Library Access

  • Lift at side entrance giving access to library, Visitor Information Centre and St Edwards Hall.
  • Handrail, free limited parking available in The Square including spaces for people with access needs.
    • Post box for out of hours book returns.

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