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UPDATE: Problems contacting us by email

We are currently not able to receive emails. Our IT provider has been subject to a cyber attack. From the checks they have carried out so far, they do not believe our systems have been affected, however as a precautionary measure we have blocked all external emails from reaching our servers, until they can assure us that this is the case.

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. 

We will let you know when these issues are resolved.

If you need us urgently, please call us.

Join the library

Join the Library online 

If you live in Gloucestershire you can join for free online and  you'll receive an Online membership number:

  • you can start accessing eBooks, eAudio and eMagazines and reference materials online.

You'll need to show us proof of your name and address at a library if you wish to become a full member and borrow items and hire items such as DVDs and use library computers.

If you are under 16 you’ll need to visit a library with a parent or guardian if you wish to have full membership which will give access to more books, DVDs and Internet access.

If you do not have any proof of address, or someone to act as guarantor, then you can become an Instant member – ask staff for details

If you do not have a Gloucestershire address you will need to join in a library

Join the Library

If you do not have a permanent residential address or official documentation you will still have access to our services.

  • Talk to our staff
  • We will accept a personally addressed item that has been through the postal service
  • We will accept evidence such as a Big Issue ID or from a hostel or a charity working with you

If you work or study in Gloucestershire, or live in a county adjacent to Gloucestershire, you may join for free at any Library in the county.

  • Visit a library in person with proof of name and address to join

If you are a childminder in Gloucestershire, or live in a county adjacent to Gloucestershire, you may join for free at any Library in the county.

  • Visit a library in person with proof of name and address to join

Visitor Membership

If you’re visiting the county you can join as a visitor at any library if you can show us proof of name and address, or a library card from your home area.

You will be able to borrow some books. You will also be able to pay to use our library computers for up to a maximum of 2 hours.

Help us improve Gloucestershire County Council

Don’t include personal or financial information like your National Insurance number or credit card details.