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Covid-19: At the moment libraries remain closed in line with the Prime Minister’s announcement on the 10th May 2020 and the phased recovery plan. We are currently working on plans which will provide library services that are safe for our customers and staff when the easing of restrictions enables us to do so.
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Paying for library services

Library Charges

Many of our services are free to members but there are some things we charge for:

  • Public Access PC charges for Non Library Members

 You can pay library charges in person when you visit any library.

Library Members can use the public access PCs free for a maximum of 2 hours per day.  Non Library Members/visitors will be charged £1.00 per hour (or part hour) up to a maximum of 2 hours per day.

It is free to reserve items using the library online catalogueOpens new window. If you ask staff to place the reservation on your behalf at a library you will be charged £1 per reservation unless you

  • are younger than 18 or
  • qualify for a concessionary rate.

We also offer an inter-library loan request serviceOpens new window to request books not available from Gloucestershire library stock. The charge for this service is £4.00. This charge is non-refundable, and no concessions apply.

Search and Reserve

Renew Items 

We charge for overdue items.

The maximum fine for each book is £9.20

Books - week 1

  • Adults: 25p per day
  • Children and young people up to 18 years old:  no charge

Books - subsequent weeks or parts of week

  • £1 per week
  • Children and young people up to 18 years old: 10p per week

Manage My Library Account

New release DVDs

Hire charge

  • £1.50 per night

Late return charge

  • £1.50 per night

Other DVDs

Hire charge

  • £1 for the first night
  • £2 per week (or part week)

Late return charge

  • £1 for the remainder of the first week
  • £2 per subsequent week or part of subsequent week

Music CD

Hire charge

  • £1 per week

Late return charge

  • £1 per week

Audiobooks on an adult card

Hire charge

  • £1.50 per 3 weeks

Late return charge

  • £1.50 per 3 weeks

Audiobooks on an under 18's card

Hire charge

  • Free of charge

Late return charge

  • 10p per week

The following fees apply for printing:

  • Black and white A4 - 10p per sheet
  • Black and white A3 - 20p per sheet
  • Colour A4 - 80p per sheet
  • Colour A3 - £1 per sheet
  • Microfilm reader prints - Black and white A4 - 10p per sheet, A3 - 20p per sheet available at Cheltenham Library (£1 per sheet at Gloucestershire Archives)

Printing for local and family history enquiries from service users outside Gloucestershire*:

  • Black and white A4 - 50p per sheet
  • Black & White A3 - 60p per sheet
  • Microfilm reader prints - £1.00 per sheet (available at Cheltenham Library and Gloucestershire Archives)

*These charges cover the extra administrative and postage costs involved.

Adults £1.00 per card and children 50p per card but free with a crime number evidencing theft.  There are no concessions to this charge.


  • £5 for children's stock
  • £8 for adult stock


  • £7 for children's stock
  • £10 for adult stock

Children's board books

  • £5

Inter-library loan (ILL)

  • Full cost of replacement and admin costs


  • £8


  • £10 to £15

Music scores and sets: lost part

Missing items must be replaced with an identical edition and binding otherwise full cost of replacement and admin costs

Play set: lost part

Missing items must be replaced with an identical edition and binding otherwise full cost of replacement and admin costs

We provide a range of services from fax (only at Gloucester Library) to room hire for meetings and conferences.
(hire charges [18kb])

Ask at your local library for more details and fees for these services:
Library opening hours and facilities.

You may be eligible for some concessions if any of the criteria below apply to you:

  • Customers who are blind or visually impaired
  • Customers who are hearing impaired
  • Customers who are housebound
  • Customers with learning disability
  • Students on literacy or foundation English courses
  • Customers who are dyslexic or whose ability to read is impaired
  • Children up to age 18
  • Children in care
  • Unemployed people
  • People who are of no fixed abode or in receipt of a means tested benefit. Universal Credit, or any of the benefits it replaces: Child Tax Credit; Working Tax Credit; Housing Benefit; Income Support; Income-based Job Seekers Allowance and Income-related Employment Support 
  • People in receipt of pensions credit

Library staff retain the right to ask for proof of entitlement to any of the above concessions.
Current concessions  This chart will show which concession may apply to you. [68kb]

The documents we accept as proof of eligibility:

Income Support: Payment order book, benefits agency letter

Unemployed: Job seekers allowance or benefits agency letter

Pension Credit: Payment order book, benefits agency letter 


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