Library Service Message 12//01/2021

Coronavirus (COVID-19) information : National Lockdown – 5th January 2021

Gloucestershire Libraries will remain open to provide essential PC access to residents who cannot get online at home during the national lockdown.

Due to current restrictions, customers requiring access to a computer must book in advance by calling their local library or booking online via  To ensure customer and staff safety, all computer sessions will be reduced to 50-minute slots and are only available for essential use.  Further information can be accessed at

To assist with the Government’s stay at home message our free digital content is available 24/7 and can be accessed with your library card.  Find out how to get started with eBooks, eAudiobooks & eMagazines here

You can also visit our Virtual Reference Library for a range of information resources that can be accessed from home, including the Naxos classical music library, the latest articles from local and national newspapers on NewsBank and the Oxford Dictionary of National Biography.

We are also providing online access to events and activities through our social media and Youtube channels, providing the opportunity to connect and engage safely online.

All loan periods have been extended so there is no need to return your items to a library and no additional fines will be incurred whilst libraries are closed.  You can check your library account online at     

Customers will not be able to enter our library buildings to browse the shelves but we continue to offer our request and collection services for those customers who need to use them.  For more information on these services please visit

Revised opening hours are being implemented at our libraries and customers are advised to check information for their local library before making a special journey.

Not a member?  It is quick and easy to join, please see:

Cheltenham (including Children's Library & Local Studies)

Find out when Cheltenham Library is open and what you can do there

Opening times: 

Monday         10:00-13:00  ​Collection services

Tuesday        10:00-13:00  ​PC access

                      14:00-16:00  PC access

Wednesday    Closed

Thursday       10:00-13:00  ​Collection services

                      14:00-16:00  ​Collection services

Friday            Closed

Saturday       10:00-13:00   PC Access


Collection Services

Customers can arrange an appointment to collect available reservations from a chosen library during "Collection Services" sessions.  Items may be collected from the door of the library with no access to the inside of the building.  See Request and Collection Services for details.

Computers and Printing

Details about using library computers and printing can be found here Computers and Printing


The building is closed to the public.  Staff may be on site to carry out administration, preparation and cleaning tasks.  Loan items can be returned using the drop box/letter box if available.

Social distancing measures will be in place at our libraries, including:

  • queue management
  • screens on enquiry desks
  • hand sanitiser stations
  • and quarantine areas for returned books.

Please remember to:

  • Keep your visit as brief as possible
  • Wear a face covering (unless exempt)
  • Bring your library card
  • Stay at home if you are self-isolating or have COVID-19 symptoms.


What we offer

  • PCs with internet access (free for library members, charges apply for non members)
  • Dedicated scan pc - please book online in advance of your visit or contact the library to book your session (free for members, printing charges apply)
  • Free public Wi-Fi
  • Printing (computer booking required), charges apply
  • Book a computer 


Local Studies Library

Sadly, due to the current situation regarding Covid, our Local Studies library is closed and newspapers are not available. However, please be assured that customers are still able to request loanable items from the library catalogue which can be collected from the Main library.

You can also email enquiries to our Customer Advisers at:

Local and Family History Newsletters


Children's Library

The children's library collection has been relocated to the main library building.  It is available for browsing and selecting books during the opening times above.


Book a computer 

Services currently suspended:

  • Access to Local Studies Library building
  • Access to the Children's Library building (collection now in main library)
  • Microfilm reader (booking advisable) 
  • Apply for a bus pass (if you don't have a computer)
  • All groups
  • Computer buddy volunteers
  • Refreshments (self service tea/coffee, cold drinks)


Library Access

  • 'Pay and Display' parking nearby.
  • Main library: ramped access at rear of building.
  • Children's library: level access, automatic doors, baby change facility.
  • Local & Family History Library: lift access, automatic doors.
  • Post box for out of hours book returns (Front door of main library and on Children's library building).

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