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Ask Us: free, fast information service

Top 10 enquiries

1) Consumer advice from Which? 

2) Phone Number & Address

3) Local information

4) Library Services Information

5) Company reports and targeted mailing lists for your marketing needs via our database Fame

6) Government Information & Legislation 

7) Business Information

8) Local and Family History

9) Virtual Reference Library

10) The Arts

From quick questions to in-depth research, you can ask any question and the Ask Us team can help you get started or refer you to the most relevant agency or person to help you with your query.

Our experienced staff will research the information you need, free of charge and get the results directly to you by your preferred means: email, phone, letter or by referral through a branch library. Our aim is to respond to you within three to five working days.

Please note, if you have a query about your library account, need help with reading group sets or library books you will need to contact your local library who will be able to advise you further. You can find the contact details for your local library here.

Alternatively, you can contact the Library Helpline via the contact form here and a member of library staff will get back to you.

To contact the Ask Us team please call  01452 426991 or email

This service is available to anyone who lives, works or studies in Gloucestershire and is available 10 am till 4 pm Monday to Friday, or just leave a voicemail at other times. Alternatively, you can use our: 'Ask Us' enquiry form.

Our services

Virtual Reference Library

Gloucestershire Libraries subscribe to a wide range of resources to help you whether for leisure, business or study. The resources are free of charge and can be used at home or via a public library computer.

All you need is your library card number. If you are not a member you can join here.

Ask Us: Business



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