Library Service Message 12//01/2021

Coronavirus (COVID-19) information : National Lockdown – 5th January 2021

Gloucestershire Libraries will remain open to provide essential PC access to residents who cannot get online at home during the national lockdown.

Due to current restrictions, customers requiring access to a computer must book in advance by calling their local library or booking online via http://www.gloucestershirelibraries.org.uk/netloan/login.aspx.  To ensure customer and staff safety, all computer sessions will be reduced to 50-minute slots and are only available for essential use.  Further information can be accessed at https://www.gloucestershire.gov.uk/libraries/book-a-computer-including-printing/

To assist with the Government’s stay at home message our free digital content is available 24/7 and can be accessed with your library card.  Find out how to get started with eBooks, eAudiobooks & eMagazines here

You can also visit our Virtual Reference Library for a range of information resources that can be accessed from home, including the Naxos classical music library, the latest articles from local and national newspapers on NewsBank and the Oxford Dictionary of National Biography.

We are also providing online access to events and activities through our social media and Youtube channels, providing the opportunity to connect and engage safely online.

All loan periods have been extended so there is no need to return your items to a library and no additional fines will be incurred whilst libraries are closed.  You can check your library account online at https://gloucestershire.spydus.co.uk/     

Customers will not be able to enter our library buildings to browse the shelves but we continue to offer our request and collection services for those customers who need to use them.  For more information on these services please visit   https://www.gloucestershire.gov.uk/libraries/request-services/

Revised opening hours are being implemented at our libraries and customers are advised to check information for their local library before making a special journey.

Not a member?  It is quick and easy to join, please see:  https://www.gloucestershire.gov.uk/libraries/join-the-library/

Request services

We continue to offer our request and collection services for those customers who wish to use them.

Collection Services:

Off the Shelf – “We select You collect” Make an Off the Shelf request

  • Available at the majority of libraries including some community libraries (please see the drop down list on the request form to see the full list of libraries).
  • You need your library card number and PIN
  • Complete an online form stating the type of books or other items that you would like. You can also request on behalf of other people in your household or that you have caring responsibility for.
  • Staff will then select on your behalf, from the stock held within the library you choose to collect from
  • You will receive a notification when the items are available to collect inviting you to book a slot to collect the available items.
  • If you have requested items at a Community Library, you can telephone the specified library and arrange collection.
  • Check when your selected library is open, or is offering collection slots at Library locations and opening times

In response to the new restrictions we will continue to review collection slots

Reserve & Collect

Search and Reserve

  • Search the catalogue, find items and reserve them to collect from your local library
  • This service is available for all council and community run libraries
  • When the item(s) arrive at your selected library, you will receive an email inviting you to book a slot to collect the available items.
  • If you have requested items from a Community Library, you can telephone the specified library and arrange collection.
  • Check when your selected library is open, or is offering collection slots at Library locations and opening times

 In response to the new restrictions we will review collection slots

Booking a collection slot

Having trouble booking your collection slot? Please only use the booking form found below if you have received notification that your items are available. The Booking form is found at:

http://forms.gloucestershire.gov.uk/LibraryBooking

Please check date, time and library number carefully when making a booking.

If you are unable to make your requests online, there is a Ring & Read option so if you are aware of a library member without internet access please let them know they can telephone their request by contacting their local library 

Community Libraries

Please check individual Community Libraries for the latest information.

Berkeley Community Library

Bream Community Library

Brockworth Community Library

Lechlade Community Library

Minchinhampton Community Library

Mitcheldean Community Library

Newnham Community Library

Painswick Community Library

 

We also have useful Frequently asked questions.

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