Telephone system issue

We have problems with our telephone systems. While we resolve these issues please email the team you need to contact or call back later.
Many thanks for your patience.


Below are various contacts for you to use before, during or after a flood. 

Water and sewage companies

  • Severn Trent Water - 0800 783 4444 (Emergencies)
  • Thames Water -  - 0800 316 9800 (Customer Services)
  • Wessex Water - 0345 600 4 600 (Water supply and sewerage enquiries) or 0345 850 5959 (Sewage Floodline)
  • Welsh Water - 0800 085 3968 (Sewer flooding and sewerage emergencies)

Back to main flood guide

Page updated: 04/12/2020 Page updated by: Flooding Team

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