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What should I do during a flood?

Below are the things you should do during a flood.


  • Emergency services will tell you if you need to evacuate. Follow their instructions carefully. However, a situation may arise when you have to make the decision to leave your home and seek safety. Let the emergency services know you have left as soon as you can.
  • Remain calm and leave as quickly as possible.
  • Get your family and pets together.
  • Check if neighbours need help.
  • Make sure fires are out and appliances are turned off.
  • Shut all windows and lock doors.
  • You may be able to arrange to stay with family or friends, or your insurance may cover the cost of alternative accommodation.
  • Emergency accommodation will be provided by local authorities at a Rest Centre, if you are unable to make alternative arrangements. You will be told where the Rest Centre is located, and transport will be provided for those without.
  • If you decide to stay with family or friends let the Police or your council know.
  • Do not return home unless you are told by authorities that it is safe to do so.
  • Take your emergency kit, including any prescription medicines.

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Page updated: 29/11/2022 Page updated by: Flooding Team

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