What should I do during a flood?

Evacuating

• Emergency services will tell you if you need to evacuate. Follow their instructions carefully. However, a situation may arise when you have to make the decision to leave your home and seek safety. Let the emergency services know you have left as soon as you can.
• Remain calm and leave as quickly as possible.
• Get your family and pets together.
• Check if neighbours need help.
• Make sure fires are out and appliances are turned off.
• Shut all windows and lock doors.
• You may be able to arrange to stay with family or friends, or your insurance may cover the cost of alternative accommodation.
• Emergency accommodation will be provided by local authorities at a Rest Centre, if you are unable to make alternative arrangements. You will be told where the Rest Centre is located, and transport will be provided for those without.
• If you decide to stay with family or friends let the Police or your council know.
• Do not return home unless you are told by authorities that it is safe to do so.
• Take your emergency kit, including any prescription medicines.

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