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Health and wellbeing during COVID-19

Below you will find the relevant answers regarding your employees health and wellbeing during the COVID-19 outbreak.

If you have any questions regarding the information on this page, please call the HR adviceline via ContactUs on 01452 425888 option 2, option 4.

In these unprecedented times managers and employees require answers to those difficult questions and concerns they have about COVID-19.

Please read the Occupational Health - managers and employee FAQs and answers. Please read these before you contact or make a referral to Occupational Health.

Please take note of the individual vulnerability risk assessment guidance now provided by Occupational Health (OH).

The wellbeing factsheet - Occupational Health document outlines some of the ways in which Occupational Health service can support your employees’ wellbeing.

In most cases, COVID-19 is mild, but the best thing you can do is to make sure you follow good hand and respiratory hygiene:

  • Catch coughs and sneezes with a tissue, dispose of the tissue in a bin immediately and then wash your hands with soap and water (or hand sanitizer if soap and water are not available). Dry hands thoroughly after washing.
  • Wash your hands with soap and water (or use hand sanitizer if soap and water are not available) frequently and especially on arrival and before leaving home or any childcare or educational setting, before cooking and eating, after using the toilet, and after breaks or sporting activities.
  • Avoid touching eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Please read the employee wellbeing document, which offers advice on wellbeing.

COVID-19 is a new type of coronavirus that we have not seen before. This means that we are still gathering information about how it spreads and who is likely to be affected.

Whilst we do know that people with pre-existing conditions such as asthma might be more vulnerable to the virus, we know that in about 98% of cases there are mild symptoms, similar to the common cold.

As we get more cases in the country, our GPs will be getting even more up to date information to support their patients with how to manage any risk. You can find more information about asthma and COVID-19 on the Asthama UK website. 

As with all flu-like illnesses, you can ring your doctor or NHS 111 for further advice.

We will post more up to date information for staff on Schoolsnet. In the case of key workers your manager will be able to conduct a risk assessment with you.

We understand that some staff may be more vulnerable.

If you would like to speak to somebody in the meantime, then please email Health Protection and one of our public health consultants will be in touch.

Please take note of the individual vulnerability risk assessment guidance now provided by Occupational Health (OH). If you purchase the OH Service you can contact OH on 01452 425073 (option 2).

We understand this is a difficult time and we know the situation is changing daily.

Please remember that if the school purchases the EAP through GCC Plus, your employees can contact the Employee Assistance Programme (EAP) service, which is available 24 hours a day.

For useful tips for employees’ on how you can keep active when you are at home if you’re well enough, please visit the Sport England website.

A new resource, Our Frontline has been launched to support those under most pressure.

Our Frontline is a partnership between ShoutSamaritansMindHospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

Our Frontline offers round-the-clock one-to-one support, by call or textfrom trained volunteers, plus resources, tips and ideas to look after your mental health. There is tailored material for staff working in essential roles.

Please read the following document dependent on your situation:


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