Heating (TREND) – important action required
Now that temperatures are decreasing, it is essential to check schools can log into TREND and that all of the TREND network cables are connected.
Where TREND systems are installed you can log into your system by “copying and pasting” the below http address link into your Internet address bar (not search engine).
If you have been provided with a different http address from Asset Management and Property Services, please continue to use the one you have been advised of.
If you cannot connect to TREND, it is essential to check that your router is still connected to your TREND system by “Ethernet” (network) cable. Please check this is securely connected.
If you have had any recent ICT works or changed internet provider, please contact your Property Care Engineer for advice as your IP address link to TREND may have changed.
When you have successfully logged into TREND, you need to check all of your heating settings are up to date. This includes diary and temperature settings for both school term time and holidays.
Calendars (Diary Section) can be set up well in advance of planned holidays and we would encourage you to use this feature to help manage your heating settings more effectively.
Your dedicated Property Care Engineer can assist if you require support, depending on the level of Property Care SLA you have purchased.
Please see attached TREND Basic Operation Guides which explain how to review and adjust TREND heating settings.
Should you require further assistance with any aspect of TREND please email the Building Helpdesk firstname.lastname@example.org