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Understanding how to recruit and retain employees through Exit Surveys


The Schools HR Traded and Shared services team has been reviewing strategies to improve the recruitment and retention of employees within schools. The first step in understanding how to retain and attract employees is to evaluate the reasons that they are leaving and the best way to do this is by an employee completing an in depth exit questionnaire using the up to date version of our exit survey that is available here.


In leaving, departing employees provide a valuable source of feedback which can help inform and improve school business practices including recruitment and retention strategies. Aside from gaining feedback from employees about their time working at your school, discussions give you a chance to find out more about the leaver’s work commitments, the reasons for leaving and their job satisfaction.


If you are able to identify a common theme as to why employees are leaving, you are then able to identify changes that need to be made and create a plan on how you can attract and retain employees in the future. It will also provide an opportunity for the manager to explore the knowledge and skills the leaver has and to make arrangements to ensure such vital knowledge is captured and recorded after the staff member leaves the school.


Should the member of staff be leaving as the result of a dismissal it would not normally be applicable for the manager to carry out an exit discussion in its entirety unless the employee expressly requests this. However, in some cases parts of the discussion may be helpful.


If you have any queries in relation to the information provided above, please contact the HR Advice Line via or 01452 425888.

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