Telecare cold-caller scam alert

We're aware of a scam where people with Telecare equipment have been cold-called. More information on our scam alert page

Contact info and map

Office address:

Independent Living Centre,

Village Road,

Cheltenham

GL51 0BY

 

Email:

telecare@gloucestershire.gov.uk 

 

Telephone:

01452 583 774 | 01452 583 784

 

Equipment returns:

To arrange for your Telecare equipment to be removed please call us on 01452 583 784 | 01452 583 774

Please don’t take any Telecare equipment to drop-off points such as GIS or a Household Recycling Centre, as your service will not be closed properly and you may incur charges for these items.

All Telecare equipment should have a sticker which states “Property of Telecare Gloucestershire. 01452 583774"

If you would like to keep equipment that was used by someone else in your household, you will need to make a referral for your own Telecare assessment to determine your own eligibility.

If you are not eligible, please be assured that there are other services that can provide Telecare equipment. Take a look at your local community alarm provider, or have a look at Ask SARA  to find out options for private purchase.


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