Information and Support

More Information and Support 

Reporting Scams

Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cybercrime. Please contact them if you have been scammed, defrauded or experienced cyber crime.  Visit Action Fraud

Citizens Advice Scams Helpline

Free phone - 0808 250 5050

Citizens Advice provide free, independent, confidential and impartial advice to on their rights and responsibilities. Visit Citizens Advice


Learn More About Scams

Friends Against Scams

Scams affect the lives of millions of people across the UK. Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims by empowering everyone to “Take a Stand Against Scams”.  Find out more at


Trading Standards Services in South West England offer a range of advice to help prevent people being conned by rogue traders and scammers. Please see the advice leaflet at General Scam Advice.

Think Jessica

Think Jessica is a registered Charity supported by countless agencies, organisations and police forces nationwide, which have joined forces to make people aware of the danger, and financial implications of scams which target people in their own homes. Visit Think Jessica

Help, Advice and Support

Age UK

Age UK’s vision is to make the UK a great place to grow older by offering help and support for every aspect of life. Find out more at

The also have a local branch at Age UK Gloucestershire, which offers advice, support and friendship. Please visit

Your Circle

Your Circle is a local directory to help you find your way around health and care and connect with people, places and activities in Gloucestershire. Visit Your Circle

Changes you make to help stop Mass Marketing Mail

Preference Services

Telephone Preference Service is a free service where you can opt out of receiving unsolicited sales or marketing calls. It works for both fixed and mobile telephone numbers and while it does not stop all calls it will reduce the number you receive. Visit

Mailing Preference Service is a free service will help to prevent the amount of unsolicited direct mailings you receive from organisations in England, Wales and Northern Ireland. Visit

Fundraising Preference service allows you to control the nature and frequency of direct marketing communications received from fundraising organisations registered in England, Wales and Northern Ireland. Visit

Royal Mail

Royal Mail provide a free service to enable householders to Opt Out from Royal Mail Door to Door by stopping the delivery of all unaddressed items, including those addressed ‘To The Occupier’. To complete the form visit

Help us improve Gloucestershire Trading Standards

Don’t include personal or financial information like your National Insurance number or credit card details.