Useful websites and further help and support

Help is always available through the team that supports you (Independent Reviewing Officer (IRO), social worker, Virtual School, Health etc..) but there is also further help and support from other people and places. Here you will find lots of links and contacts for different local and national groups who can also support you. 

  • On Your Mind - 
  • Childline – Provides help and advice 24 hrs a day for children and young people whatever the problem. Free and confidential. Free national helpline (24hrs): 0800 1111
  • SAMARITANS – 24-hour listening service for those who are either feeling suicidal or in emotional distress. National Telephone no: 116 123 Auto transfer to the nearest available listener. 24 hour Gloucester: 01452 306333 Cheltenham: 01242 515777 You can also drop in between 9.00am–9.00pm, phone first for address email:
  • Young Minds – web-based advice and information for young people and those who care or work with them. Does not offer a helpline for young people but can help them to access help. Helpline for parents 0808 802 5544 9.30am–4pm email:
  • Teens in Crisis (Tic+) – Advice, help, information and counselling for young people aged 9-21 years and their families Helpline: 01594 546117
  • Independence Trust – We support individuals, families, and communities with concerns about mental health Telephone: 0345 863 8323
  • Children and Young People’s Service (CYPS) – Advice line for practitioners working with children and young people: 01452 894272 For information about clinical services for children and families, as well as training and support for professionals see
  • Listening Post Counselling – We offer low-cost counselling to adults throughout Gloucestershire. Gloucester 01452 383820 Cheltenham 01242 256060
  • Mental Health Foundation – Provides information and research on mental health issues – see their comprehensive ‘A bright future for all: promoting mental health in education’ - manual and handouts – downloadable at
  • Gloucestershire Self Harm Helpline Service – Free helpline offering support for adults who self-harm, their families and friends. Provides support, information and promotes coping strategies and self-management and can put you in touch with other organisations. Confidential except in exceptional circumstances. Telephone: 0808 801 0606 Mondays and Fridays 5.00–10.00pm Saturday and Sunday 5.00–10.00pm Text support: 07537410022
  • RETHINK - This website links to a web-based chat function. Also email: There is a page of information for young people at
  • NHS Choices – For information on health conditions local services and healthy lifestyles visit
  • Healthwatch Gloucestershire – is your single point of access for information and advice to help you make informed choices about health and social care needs. Freephone telephone number 0800 652 5193 Local landline number 01452 504989 Website email:
  • Citizen’s Advice Bureau – Cheltenham & Tewkesbury: 01452 527202 Gloucester: 01452 527202 Cirencester: 0808 8000510 Forest of Dean: 01594 823937 Stroud: 0808 8000510
  • Websites offering health information: for emotional wellbeing advice
  • Winston’s Wish – Guidance and information for bereaved children and their families Helpline: 08452 030405 Monday-Friday 9.00am–5.00pm Wednesday 7.00pm–9.30pm
  • Cruse Bereavement Care runs a website for young people:
  • CALM
  • SOBS
  • Child Bereavement Charity – They also offer training to professionals, support and information details on the website. 0800 028 8840
  • Muslim Youth Helpline – Free confidential counselling service Monday-Friday 6.00pm–12.00 midnight, Sat/Sun 12.00pm–12.00am (free): 0808 808 2008
  • Victim Support – a listening ear for all victims of crime Helpline: 0808 2810112
  • Action for Children – A national children's charity which has a website detailing a range of services including family support, support for children experiencing parental break-up, volunteering opportunities. Telephone 0300 123 2112
  • The Door – A wide range of services for young people and families in the Stroud district, including drop-in, family support, mentoring and training 01453 756745
  • Gloucestershire Counselling Service – A counselling service for families and young people who are experiencing difficulties e.g. changes in family life, separation, divorce, stepfamily issues, bullying, loss and bereavement. 01453 766310 provides information about sexual health services in Gloucestershire. The services that are provided across the county include:

▪ Confidential advice and information

▪ Free Contraception

▪ Emergency Contraception

▪ Pregnancy testing and advice on unplanned pregnancy

▪ Free Condoms

▪ Free testing and treatment for sexually transmitted infections, including HIV

If you need help, contact them by phone for a friendly chat - or pop in to see them! The contact details for the services you may wish to talk to are provided on the webpages for each service. For confidential advice and information about the clinics and services nearest to you telephone 0300 421 6500

You can also contact NHS Choices for information on health conditions local services and healthy lifestyles

  • Galop The Uk’s only national lesbian, gay, bisexual and trans domestic abuse helpline 0300 999 5428 or 0800 999 5428 e-mail
  • GAY GLOS & GAY GLOS Youth (14-18 yrs) Supporting LGBT people, their families and friends. Free confidential services for people in Gloucestershire and beyond. Telephone: 07903 472 899 email: or email for young people Or contact us at PO Box 171, Gloucester GL1 4YE email:
  • GLOSCATS Social support for the Transgendered in Gloucestershire.
  • BRISTOL LESBIAN & GAY SWITCHBOARD (BLAGS) For anyone unsure about their sexuality or who is sure but needs support, advice or information. Telephone: 0117 922 1328 10.00am–11.00pm 7 days a week. 365 days a year. email:
  • EDDYSTONE TRUST An independent organisation providing information and support for people affected by HIV in the South West. The Eddystone Trust provide their services across Gloucestershire, to access testing, support or information and advice contact them on 01752 254406, email Other Sexual Health Services specifically for young people include: Healthwise Clinics – For young people, under 25. Coleford, at the Health Centre Friday 12.00am–6.00pm 0300 421 8850
  • This website is specifically designed to engage with young people (13 years and over) in Gloucestershire around issues of relationship and sex, especially the areas which young people have told us is lacking from what they would normally receive in school.
  • GRASAC – Gloucestershire Rape and Support Abuse Centre. For women and girls who have been raped or sexually assaulted at any time in their lives. Via telephone helpline, ongoing telephone support or face to face support. Also for professionals, family and friends. Also offers practical information, support and advocacy. Telephone helpline: 01452 526770. Monday & Thursday 12.00pm–2.00pm Tuesday, Wednesday & Friday 6.30pm–8.30pm If you call outside these hours and leave a message, with a safe telephone number someone will get back to you within 24hrs. email:
  • Hope House SARC –A service for men, women and children who have been raped or sexually assaulted either recently or within the last year. Telephone: 01452 754390 Gloucestershire Royal Hospital, Great Western Road Gloucester GL1 3NN Open Monday-Friday 9.00am–5.00pm Out of Hours: 101 If it is an emergency call 999 (or 112 from a mobile phone). Kidscape – For anyone concerned about bullying – and child sexual abuse.
  • Men’s Advice Line – Helpline for male victims of domestic abuse Monday-Friday 9.00am–5.00pm Telephone: 0808 801 0327 Gloucestershire Domestic Abuse Support Service We are committed to supporting victims of domestic abuse and their children to remain safe within or following an abusive relationship. Telephone: 08454 602 9035
  • Bullying and Abuse – User-friendly sites for young people who are living with bullying and abuse.
  • Turning Point – Integrated community drug and alcohol recovery service, offering integrated support to individuals across Gloucestershire. Telephone: 0300 1231512 Imperial Chambers, 41/43 Longsmith Street, Gloucester.
  • National Drugs Helpline – FRANK Telephone: 0300 123 6600. Service available in several ethnic languages
  • RELEASE – Advice on drugs and the law Advice line, Telephone: 020 7324 2989 Open 11.00am–1.00pm & 2.00pm–4.00pm Monday-Friday email: If your drinking or drug use or someone else’s is causing you concern, help is available.
  • Drinkline – Free & confidential advice about sensible drinking. Telephone: 0300 123 1110 Monday-Friday 9.00am–8.00pm 11.00am–4.00pm weekends
  • InfoBuzz - If you are aged 11-17 and have concerns about your own or someone else’s drug or alcohol use, you can receive free and confidential advice support and guidance. You can contact us yourself or ask your school, youth club or another support worker to contact us on your behalf. Contact us directly: anytime through our confidential email: or call us 01452 381770 between 9.00–4.00pm, Mon-Friday You can also use our website: (Alcohol advice for young people under 25 years)

Other services

  • Child in Care Health Team -
  • Gloucestershire Youth Support Team -
  • Coram Voice – Always Heard Freephone 0808 800 5792 or WhatsApp +44 (0)7758 670369 to find out about your rights or to get support, or to be listened to.
  • Care Leavers’ Foundation Tel: 01678540598
  • Gloucestershire Royal Hospital: 0300 422 2222
  • Citizens Advice Bureau: 0345 404 0506
  • Samaritans: 116 123
  • Police (non-emergency): 101
  • NHS: 111
  • Talk to Frank (for support with substance misuse): 0300 123 6600
  • Shelter (for housing support): 0808 800 4444
  • Young Gloucestershire (for general advice): 01452 501008
  • Let’s Talk - Are you stressed, anxious or depressed? 0800 073 2200
  • Job Centre Plus 0345 604 3719
  • NSPCC – 0808 800 5000 Child Protection helpline. 24-hour service which provides counselling, information and advice to anyone concerned about a child at risk of abuse.
  • Young Carers Gloucestershire – For children and young people under 25 whose lives are affected by caring for a family member with physical or mental health problems Telephone: 01452 733060
  • Time to Change – This website is England's biggest ever attempt to end the stigma and discrimination that faces people with mental health problems run by Mind & Rethink.
  • Missing People text 116000– National freephone for children and young people (under 18 yrs) who have run away or been forced to leave home or care. Freefone 116000
  • Children's Commissioner 
  • 'Digital Hub' (a website from the Children's Commissioner ran by a group of children/young people in care -


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