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Useful websites and further support

Help is always available through the team that supports you (Independent Reviewing Officer (IRO), social worker, Virtual School, Health etc..) but there is also further help and support from other people and places. Here you will find lots of links and contacts for different local and national groups who can also support you. 

  • On Your Mind - https://www.onyourmindglos.nhs.uk/ 
  • Childline – Provides help and advice 24 hrs a day for children and young people whatever the problem. Free and confidential. Free national helpline (24hrs): 0800 1111 www.childline.org.uk
  • SAMARITANS – 24-hour listening service for those who are either feeling suicidal or in emotional distress. National Telephone no: 116 123 Auto transfer to the nearest available listener. 24 hour Gloucester: 01452 306333 Cheltenham: 01242 515777 You can also drop in between 9.00am–9.00pm, phone first for address email: jo@samaritans.org. www.samaritans.org
  • Young Minds www.youngminds.org.uk – web-based advice and information for young people and those who care or work with them. Does not offer a helpline for young people but can help them to access help. Helpline for parents 0808 802 5544 9.30am–4pm email: ymenquiries@youngminds.org.uk
  • Teens in Crisis (Tic+) – Advice, help, information and counselling for young people aged 9-21 years and their families Helpline: 01594 546117 www.teensincrisis.org.uk
  • Children and Young People’s Service (CYPS) – Advice line for practitioners working with children and young people: 01452 894272 For information about clinical services for children and families, as well as training and support for professionals see ghc.nhs.uk/our-teams-and-services/cyp-glos/
  • Listening Post Counselling – www.listeningpost.org.uk We offer low-cost counselling to adults throughout Gloucestershire. Gloucester 01452 383820 Cheltenham 01242 256060
  • Gloucestershire Self Harm Helpline Service – Free helpline offering support for adults who self-harm, their families and friends. Provides support, information and promotes coping strategies and self-management and can put you in touch with other organisations. Confidential except in exceptional circumstances. Telephone: 0808 801 0606 Mondays and Fridays 5.00–10.00pm Saturday and Sunday 5.00–10.00pm Text support: 07537410022
  • On Your Mind - https://www.onyourmindglos.nhs.uk/ 
  • Childline – Provides help and advice 24 hrs a day for children and young people whatever the problem. Free and confidential. Free national helpline (24hrs): 0800 1111 www.childline.org.uk
  • SAMARITANS – 24-hour listening service for those who are either feeling suicidal or in emotional distress. National Telephone no: 116 123 Auto transfer to the nearest available listener. 24 hour Gloucester: 01452 306333 Cheltenham: 01242 515777 You can also drop in between 9.00am–9.00pm, phone first for address email: jo@samaritans.org. www.samaritans.org
  • Young Minds www.youngminds.org.uk – web-based advice and information for young people and those who care or work with them. Does not offer a helpline for young people but can help them to access help. Helpline for parents 0808 802 5544 9.30am–4pm email: ymenquiries@youngminds.org.uk
  • Teens in Crisis (Tic+) – Advice, help, information and counselling for young people aged 9-21 years and their families Helpline: 01594 546117 www.teensincrisis.org.uk
  • Children and Young People’s Service (CYPS) – Advice line for practitioners working with children and young people: 01452 894272 For information about clinical services for children and families, as well as training and support for professionals see ghc.nhs.uk/our-teams-and-services/cyp-glos/
  • Listening Post Counselling – www.listeningpost.org.uk We offer low-cost counselling to adults throughout Gloucestershire. Gloucester 01452 383820 Cheltenham 01242 256060
  • Gloucestershire Self Harm Helpline Service – Free helpline offering support for adults who self-harm, their families and friends. Provides support, information and promotes coping strategies and self-management and can put you in touch with other organisations. Confidential except in exceptional circumstances. Telephone: 0808 801 0606 Mondays and Fridays 5.00–10.00pm Saturday and Sunday 5.00–10.00pm Text support: 07537410022
  • NHS Choices – For information on health conditions local services and healthy lifestyles visit www.nhs.uk
  • Citizen’s Advice Bureau – Cheltenham & Tewkesbury: 01452 527202 Gloucester: 01452 527202 Cirencester: 0808 8000510 Forest of Dean: 01594 823937 Stroud: 0808 8000510 www.citizensadvice.org.uk
  • NHS Choices – For information on health conditions local services and healthy lifestyles visit www.nhs.uk
  • Citizen’s Advice Bureau – Cheltenham & Tewkesbury: 01452 527202 Gloucester: 01452 527202 Cirencester: 0808 8000510 Forest of Dean: 01594 823937 Stroud: 0808 8000510 www.citizensadvice.org.uk
  • Winston’s Wish – Guidance and information for bereaved children and their families Helpline: 08452 030405 Monday-Friday 9.00am–5.00pm Wednesday 7.00pm–9.30pm www.winstonswish.org.uk
  • Cruse Bereavement Care runs a website for young people: www.hopeagain.org.uk
  • SOBS http://uk-sobs.org.uk/
  • Child Bereavement Charity – www.childbereavement.org.uk They also offer training to professionals, support and information details on the website. 0800 028 8840
  • Muslim Youth Helpline – Free confidential counselling service Monday-Friday 6.00pm–12.00 midnight, Sat/Sun 12.00pm–12.00am (free): 0808 808 2008 www.myh.org.uk
  • Victim Support – a listening ear for all victims of crime www.victimsupport.org.uk Helpline: 0808 2810112
  • The Door – A wide range of services for young people and families in the Stroud district, including drop-in, family support, mentoring and training thedoor.org.uk 01453 756745
  • Winston’s Wish – Guidance and information for bereaved children and their families Helpline: 08452 030405 Monday-Friday 9.00am–5.00pm Wednesday 7.00pm–9.30pm www.winstonswish.org.uk
  • Cruse Bereavement Care runs a website for young people: www.hopeagain.org.uk
  • SOBS http://uk-sobs.org.uk/
  • Child Bereavement Charity – www.childbereavement.org.uk They also offer training to professionals, support and information details on the website. 0800 028 8840
  • Muslim Youth Helpline – Free confidential counselling service Monday-Friday 6.00pm–12.00 midnight, Sat/Sun 12.00pm–12.00am (free): 0808 808 2008 www.myh.org.uk
  • Victim Support – a listening ear for all victims of crime www.victimsupport.org.uk Helpline: 0808 2810112
  • The Door – A wide range of services for young people and families in the Stroud district, including drop-in, family support, mentoring and training thedoor.org.uk 01453 756745

www.hopehouse.nhs.uk provides information about sexual health services in Gloucestershire. The services that are provided across the county include:

  • Confidential advice and information
  • Free Contraception
  • Emergency Contraception
  • Pregnancy testing and advice on unplanned pregnancy
  • Free Condoms
  • Free testing and treatment for sexually transmitted infections, including HIV

If you need help, contact them by phone for a friendly chat - or pop in to see them! The contact details for the services you may wish to talk to are provided on the webpages for each service. For confidential advice and information about the clinics and services nearest to you telephone 0300 421 6500

You can also contact NHS Choices for information on health conditions local services and healthy lifestyles www.nhs.uk

www.hopehouse.nhs.uk provides information about sexual health services in Gloucestershire. The services that are provided across the county include:

  • Confidential advice and information
  • Free Contraception
  • Emergency Contraception
  • Pregnancy testing and advice on unplanned pregnancy
  • Free Condoms
  • Free testing and treatment for sexually transmitted infections, including HIV

If you need help, contact them by phone for a friendly chat - or pop in to see them! The contact details for the services you may wish to talk to are provided on the webpages for each service. For confidential advice and information about the clinics and services nearest to you telephone 0300 421 6500

You can also contact NHS Choices for information on health conditions local services and healthy lifestyles www.nhs.uk

  • Galop www.galop.org.uk The Uk’s only national lesbian, gay, bisexual and trans domestic abuse helpline 0300 999 5428 or 0800 999 5428 e-mail help@galop.org.uk
  • GAY GLOS & GAY GLOS Youth (14-18 yrs) Supporting LGBT people, their families and friends. Free confidential services for people in Gloucestershire and beyond. Telephone: 07903 472 899 email: admin@gay-glos.org or email for young people youth@gayglos.org Or contact us at PO Box 171, Gloucester GL1 4YE www.gay-glos.org.uk email: support@gloscats.org.uk
  • GLOSCATS Social support for the Transgendered in Gloucestershire. www.gloscats.org.uk
  • Galop www.galop.org.uk The Uk’s only national lesbian, gay, bisexual and trans domestic abuse helpline 0300 999 5428 or 0800 999 5428 e-mail help@galop.org.uk
  • GAY GLOS & GAY GLOS Youth (14-18 yrs) Supporting LGBT people, their families and friends. Free confidential services for people in Gloucestershire and beyond. Telephone: 07903 472 899 email: admin@gay-glos.org or email for young people youth@gayglos.org Or contact us at PO Box 171, Gloucester GL1 4YE www.gay-glos.org.uk email: support@gloscats.org.uk
  • GLOSCATS Social support for the Transgendered in Gloucestershire. www.gloscats.org.uk
  • GRASAC – Gloucestershire Rape and Support Abuse Centre. For women and girls who have been raped or sexually assaulted at any time in their lives. Via telephone helpline, ongoing telephone support or face to face support. Also for professionals, family and friends. Also offers practical information, support and advocacy. Telephone helpline: 01452 526770. Monday & Thursday 12.00pm–2.00pm Tuesday, Wednesday & Friday 6.30pm–8.30pm If you call outside these hours and leave a message, with a safe telephone number someone will get back to you within 24hrs. email: support@glosrasac.org.uk. www.glosrasac.org.uk
  • Hope House SARC –A service for men, women and children who have been raped or sexually assaulted either recently or within the last year. Telephone: 01452 754390 Gloucestershire Royal Hospital, Great Western Road Gloucester GL1 3NN Open Monday-Friday 9.00am–5.00pm Out of Hours: 101 If it is an emergency call 999 (or 112 from a mobile phone). Kidscape – For anyone concerned about bullying – and child sexual abuse. www.kidscape.org.uk
  • Men’s Advice Line – Helpline for male victims of domestic abuse Monday-Friday 9.00am–5.00pm Telephone: 0808 801 0327 www.mensadviceline.org.uk Gloucestershire Domestic Abuse Support Service www.gdass.org.uk We are committed to supporting victims of domestic abuse and their children to remain safe within or following an abusive relationship. Telephone: 08454 602 9035
  • Bullying and Abuse – User-friendly sites for young people who are living with bullying and abuse.
  1. www.thehideout.org.uk
  2. www.bullying.co.uk
  3. www.supportline.org.uk
  • GRASAC – Gloucestershire Rape and Support Abuse Centre. For women and girls who have been raped or sexually assaulted at any time in their lives. Via telephone helpline, ongoing telephone support or face to face support. Also for professionals, family and friends. Also offers practical information, support and advocacy. Telephone helpline: 01452 526770. Monday & Thursday 12.00pm–2.00pm Tuesday, Wednesday & Friday 6.30pm–8.30pm If you call outside these hours and leave a message, with a safe telephone number someone will get back to you within 24hrs. email: support@glosrasac.org.uk. www.glosrasac.org.uk
  • Hope House SARC –A service for men, women and children who have been raped or sexually assaulted either recently or within the last year. Telephone: 01452 754390 Gloucestershire Royal Hospital, Great Western Road Gloucester GL1 3NN Open Monday-Friday 9.00am–5.00pm Out of Hours: 101 If it is an emergency call 999 (or 112 from a mobile phone). Kidscape – For anyone concerned about bullying – and child sexual abuse. www.kidscape.org.uk
  • Men’s Advice Line – Helpline for male victims of domestic abuse Monday-Friday 9.00am–5.00pm Telephone: 0808 801 0327 www.mensadviceline.org.uk Gloucestershire Domestic Abuse Support Service www.gdass.org.uk We are committed to supporting victims of domestic abuse and their children to remain safe within or following an abusive relationship. Telephone: 08454 602 9035
  • Bullying and Abuse – User-friendly sites for young people who are living with bullying and abuse.
  1. www.thehideout.org.uk
  2. www.bullying.co.uk
  3. www.supportline.org.uk
  • Turning Point – Integrated community drug and alcohol recovery service, offering integrated support to individuals across Gloucestershire. Telephone: 0300 1231512 Imperial Chambers, 41/43 Longsmith Street, Gloucester. www.turning-point.co.uk
  • National Drugs Helpline – FRANK Telephone: 0300 123 6600. Service available in several ethnic languages www.talktofrank.com
  • RELEASE – Advice on drugs and the law Advice line, Telephone: 020 7324 2989 Open 11.00am–1.00pm & 2.00pm–4.00pm Monday-Friday email: ask@release.org.uk www.release.org.uk If your drinking or drug use or someone else’s is causing you concern, help is available.
  • Drinkline – Free & confidential advice about sensible drinking. Telephone: 0300 123 1110 Monday-Friday 9.00am–8.00pm 11.00am–4.00pm weekends
  • InfoBuzz - If you are aged 11-17 and have concerns about your own or someone else’s drug or alcohol use, you can receive free and confidential advice support and guidance. You can contact us yourself or ask your school, youth club or another support worker to contact us on your behalf. Contact us directly: anytime through our confidential email: t2@infobuzz.co.uk or call us 01452 381770 between 9.00–4.00pm, Mon-Friday You can also use our website: www.infobuzz.co.uk (Alcohol advice for young people under 25 years)
  • Turning Point – Integrated community drug and alcohol recovery service, offering integrated support to individuals across Gloucestershire. Telephone: 0300 1231512 Imperial Chambers, 41/43 Longsmith Street, Gloucester. www.turning-point.co.uk
  • National Drugs Helpline – FRANK Telephone: 0300 123 6600. Service available in several ethnic languages www.talktofrank.com
  • RELEASE – Advice on drugs and the law Advice line, Telephone: 020 7324 2989 Open 11.00am–1.00pm & 2.00pm–4.00pm Monday-Friday email: ask@release.org.uk www.release.org.uk If your drinking or drug use or someone else’s is causing you concern, help is available.
  • Drinkline – Free & confidential advice about sensible drinking. Telephone: 0300 123 1110 Monday-Friday 9.00am–8.00pm 11.00am–4.00pm weekends
  • InfoBuzz - If you are aged 11-17 and have concerns about your own or someone else’s drug or alcohol use, you can receive free and confidential advice support and guidance. You can contact us yourself or ask your school, youth club or another support worker to contact us on your behalf. Contact us directly: anytime through our confidential email: t2@infobuzz.co.uk or call us 01452 381770 between 9.00–4.00pm, Mon-Friday You can also use our website: www.infobuzz.co.uk (Alcohol advice for young people under 25 years)

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