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Welcome to Gloucestershire - useful information

If you feel that you or someone else is unsafe, threatened or needs emergency attention you should call 999 from any telephone. If English is not your first language, we use a language line service so a translator can speak to the operator on your behalf.

You should call 101 for non-emergency situations that do not need an immediate police response.

You should call 111 for non-emergency medical advice.

If you have concerns about the welfare of a vulnerable adult or a child, including yourself or your children you should speak to the Welcome Team or email them on

If you or someone you know needs help in a mental health crisis, please call 0800 169 0398. The Mental Health Crisis Team will support individuals aged 11 and over. Visit the NHS’s crisis page ( for more information.

Page updated: 29/07/2022 Page updated by: Communications Team

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