Welcome to Gloucestershire - useful information
Download the Gloucestershire Ukraine Guest Welcome Pack or read through the information tabs below.
- In an emergency
- Introduction and welcome
- When you first arrive - suggested checklist
- What to expect when you first arrive
- Welcome visits
- Finances, employment and benefits
- Opening a bank account and benefits
- Registering with a doctor (GP) and Mental Health assistance
- Education and childcare - Finding a place at school
- Learning English, post 16 and post 19 Education and Training
- My sponsor wants us to leave, or I want help finding somewhere else to live
- Help with housing and renting
- Help with immigration issues, including Biometric Residence Permits
- Help with other issues
If you feel that you or someone else is unsafe, threatened or needs emergency attention you should call 999 from any telephone.
You should call 101 for non-emergency situations that do not need an immediate police response.
You should call 111 for non-emergency medical advice.
If you have concerns about the welfare of a vulnerable adult or a child, including yourself or your children you should speak to the Welcome Team or email them on hfuteam@gloucestershire.gov.uk.
If you or someone you know needs help in a mental health crisis, please call 0800 169 0398. The Mental Health Crisis Team will support individuals aged 11 and over. Visit the NHS’s crisis page (https://www.ghc.nhs.uk/crisis/) for more information.