Welcome to Gloucestershire - useful information
Download the Gloucestershire Ukraine Guest Welcome Pack or read through the information tabs below.
- In an emergency
- Introduction and welcome
- When you first arrive - suggested checklist
- What to expect when you first arrive
- Welcome visits
- Registering with a doctor (GP) and Mental Health assistance
- Extra support if you or your children are vulnerable
- Extra help from the county council - bus passes
- Immigration and Biometric Residence Permits
- Finances, employment and benefits
- Opening a bank account, benefits and minimum wage
- Education and childcare - Finding a place at school
- Learning English, post 16 and post 19 Education and Training
- My sponsor wants us to leave, or I want help finding somewhere else to live
- Help with housing and renting
- Driving licenses, bringing your car and moving to the UK
- Help with other issues
My sponsor wants us to leave, or I want help finding somewhere else to live
The Homes for Ukraine scheme is intended to provide you with a safe space in a Sponsor’s property for at least six months.
If you are worried that you may lose your accommodation or if you feel your current arrangements are putting you or your family at-risk you should contact your local district council’s Housing team as soon as possible. This will not affect your right to stay in the UK.
They can provide you with advice and may be able to support you to find more accommodation. Their contact details are below. If you are unsure which is the right contact for your local area, you can check that at https://www.gov.uk/find-local-council.
More information can be found on the "help with housing" tab.
Cotswold District Council
- Tel: 01285 623300
- Email: Housingadvice@cotswolds.gov.uk
Cheltenham Borough Council
- Tel: 01242 775168
- Email: housingregister@cheltenham.gov.uk
Forest of Dean District Council
- Tel: 01594 810000
- Email: advice@fdean.gov.uk
Gloucester City Council
- Tel: 01452 396996 (option 5)
- Email: Homeseeker@gloucester.gov.uk
Stroud District Council
- Tel: 01453 766321
- Email: advice@stroud.gov.uk
Tewkesbury Borough Council
- Tel: 01684 272212
- Email: Housingadvice@tewkesbury.gov.uk
If you find yourself with no place to stay for the night you may be entitled to emergency accommodation. You should contact your local district council’s Housing team on the above telephone numbers or through the online self-referral mechanism at https://www.homeseekerplus.co.uk/choice/
If it is outside of office hours, contact the Emergency Duty Team on 01452 614194 or edt@gloucestershire.gov.uk