Contact us
Report an issue
Fix My Street is the fastest way to report your issue and get it to the relevant team to investigate. To report an issue with roads, paths, public rights of way, streetlights, grass verges, traffic lights and more, please click on the link below:
Ninety nine percent of our enquiries can be process through Fix My Street. In the rare case that Fix My Street can't process your enquiry, an online contact form is available below.
- This form should only be used if you can't find a suitable category in Fix My Street.
- Please be aware some details of your enquiry may be published to Fix My Street and viewed by other members of the public.
- Please use the form to report one single issue at a time. Using it to report multiple issues or for something that could be processed through Fix My Street could delay the enquiry or result in it being closed without action.
Telephone
For urgent issues please call 08000 514 514
Highways customer service team are available Monday - Friday 8:30am - 4:30pm
The Emergency team will be contactable outside of these hours.
Media Enquiries
For media enquiries, please contact our Communications Team.
Social Media
Follow us on social media for the latest news and updates.
Please note we can not process reports made via social media - report it with Fix My Street.
Address
Highways Gloucestershire
Block 5, Floor 5
Shire Hall
Gloucester
GL1 2TG