Covid-19 Service Impact - highways

We are continuing to respond to enquiries and defects on the network, but please follow the guidance below in reporting issues to us:
We ask that all non-emergency matters are reported online or emailed to us at
If a highways issue poses an immediate danger to public safety please call our emergency number 08000 514 514.
Emergency highways issues are classed as follows:
Objects on the highway network (i.e. a fallen tree)
Faulty temporary or permanent traffic lights (i.e. stuck on red)
Exposed cables
Multiple street lighting faults
Flooded roads
Potholes (over 75mm deep) – non emergency potholes can be reported online


Teaser Services