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Your Highways - Report it

Covid-19 Service Impact - highways

We are continuing to respond to enquiries and defects on the network, but please follow the guidance below in reporting issues to us:
We ask that all non-emergency matters are reported online or emailed to us at highways@gloucestershire.gov.uk
If a highways issue poses an immediate danger to public safety please call our emergency number 08000 514 514.
Emergency highways issues are classed as follows:
Objects on the highway network (i.e. a fallen tree)
Faulty temporary or permanent traffic lights (i.e. stuck on red)
Exposed cables
Multiple street lighting faults
Flooded roads
Potholes (over 75mm deep) – non emergency potholes can be reported online

  1. Search by street name or zoom into area of interest
  2. Previously reported issues will be shown as a dot on the map
  3. Desktop: Once found the location, double click to select location
  4. Mobile: Once found the location, click the blue circle and then select location
  5. A box will appear, Click on 'Yes' to confirm the location
  6. A new page will open and select the type of issue you'd like to report
  7. Click next and follow the on screen instructions

Full Screen Map

Report an issue related to: Potholes; Lights, signals and signs; Damage to pavement or kerb; Trees, hedges and vegetation; Drainage and flooding; Spillages or obstructions on the road and PROW  - Public footpaths & bridleways (Not pavements). 
Please note: Reported PROW and Streetlight issues will not appear as a defect on the map.

If a highways issue poses an immediate danger to public safety please call our emergency number 08000 514 514

Help us improve Highways

Don’t include personal or financial information like your National Insurance number or credit card details.