What to do if a bailiff/enforcement officers contact you

In this section

1
Introduction
2
Bus Lane Regulations
3
Locations of Bus Lanes
4
What do I do if I get a PCN for being in a bus lane?

5
What to do if a bailiff/enforcement officers contact you
6
Who can use a bus lane?
7
Why do we have bus lanes and bus only roads?

Please note, if you do not make the payment for a Penalty Charge Notice (PCN), we will register the Penalty Charge as a debt, and pass the debt onto our debt collection agents.

If you have received a letter from an Enforcement Agent please contact them direct as it is now too late for us to intervene. Alternatively, you can contact the Traffic Enforcement Centre on 0300 123 1059 to make a Witness Statement.

View Marston Holdings' Privacy Notice.

Last reviewed: 16/10/2023

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