Priority Repairs

Decisions

The most dangerous potholes must be fixed first. Our inspectors carry out a risk assessment to decide the level of urgency. There are a number of factors to consider, including the flow of traffic and the size of the pothole. They will either be classed as urgent or will be put into a planned programme of works to ensure they are repaired as efficiently as possible. More information is detailed in our Safety Inspection Manual.

The county council works within the guidance provided by the Department for Transport in how to identify, manage and repair potholes and other issues.

Whenever possible, our teams fix smaller potholes within the same work area as the priority repair work. This proactive approach improves efficiency and enables us to fix more potholes ahead of schedule before they develop into safety hazards.   

Paint marks on the road  

We make paint marks on the road to help us identify the exact area to carry out the work. On some busy, fast roads our safety team may not mark the pothole; however it will still be recorded for repair. Unofficial markings on the road which have not been painted by our safety team will not result in additional work being done as it will not be logged in our system.

The best way to get a pothole inspected and scheduled for repair is to report it using Fix My Street.