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Contact Us

If you wish to make a new referral for Telecare services please ring the Gloucestershire County Council Adult Helpdesk on 01452 426868.

Please email us with any enquiry at Please note this email address is only monitored Monday - Friday between 8 am and 6 pm and this is not a 24 hr service.

If you already have Telecare equipment installed and have a query or you'd like to return equipment, please ring our duty line on 01452 583774. This phone number is open 8 am to 6 pm Monday -Friday. Please note this is not a 24 hr service.

If you wish to post* equipment back to us, you can send it to:

Gloucestershire Telecare Team
The Independent Living Centre
154 Village Rd,
GL51 0AE

*Please do not bring items in person. Due to Covid19 we are unable to accept items which are brought to the office by hand.

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