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Registration: Advice on Covid - 19

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.

Births
We are currently unable to undertake any Birth Registrations in line with the Prime Minister’s announcement on the 23rd March 2020.
Birth registration appointments will now be deferred until we are through the current pandemic period. A claim for child benefit or universal credit can be made prior to the birth being registered, where they have not been able to do so because of the measures currently in place.
If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Tewkesbury Registration Office
Our Tewkesbury Registration Office is currently closed until further notice

Copy Certificates
We are currently unable to offer any services relating to the production of Copy Certificates until further notice.

Notice of Marriage / Civil Partnership
We are currently unable to offer appointments for Notices of Marriage or Civil Partnership.

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

We are currently unable to undertake any ceremonies

We are currently unable to undertake any ceremonies in line with the Prime Minister’s announcement on the 23rd March 2020.
We will contact you as soon as possible as we are dealing with ceremonies booked in priority order. If you are trying to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk.
We will not be able to amend ceremonies to a new date or take new bookings until we have been informed that the restriction on Civil Marriage and Partnership Ceremonies has been lifted. 
Please continue to review this page for further updates and confirmation for when we can resume new ceremony bookings and amendments.

Correcting an error in a registration

Correcting errors

When registering a birth, death, marriage or civil partnership you will be asked to check that the information has all been recorded correctly by the registrar, before you sign the register confirming it to be accurate. Once signed a legal record is created that cannot be changed other than by the legal correction process. If afterwards you notice that there is an error in the information recorded, it may be possible to get it corrected, however you will need to pay the statutory fee and provide suitable evidence.

Charges

There are two statutory fees for the consideration of corrections:

  • Corrections that can be authorised locally at the register office cost £75
  • Corrections that have to authorised by the Registrar General cost £90
  • Replacement certificates showing the correct details, are charged at the statutory certificate fee, currently £11 each.

Fees are for the consideration of the application, and as such are non-refundable. Payment of the fee offers no guarantee that the correction will be possible

 

Where to apply

If the birth, death, marriage or civil partnership took place in Gloucestershire, please contact our Nominated Officer on 01242 532434 or email chelt.nom@gloucestershire.gov.uk

If the event happened elsewhere, contact the district in which the event occurred or the General Register Office on 0300 123 1837. You can also complete an application form online at www.gov.uk/browse/births-deaths-marriages

Complaints policy and process

The council’s complaints policy (known as the Corporate Complaints policy) can be found by following the link below:

https://www.gloucestershire.gov.uk/council-and-democracy/complaints-and-feedback/

 

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