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Registration: Advice on Covid - 19

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.


In line with Government advice we are now permitted to undertake Birth Registrations.  Due to the restrictions that have been in place since 23rd March 2020 we have a backlog of births to register, therefore we will be contacting parents in priority order to arrange a Registration appointment.  We will be working through this back log as quickly as possible.

A claim for child benefit or universal credit can be made prior to the birth being registered, where they have not been able to do so because of the measures currently in place.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.


Notice of Marriage / Civil Partnership

In line with Government advice we are now permitted to undertake Notice of Marriage/Civil Partnership appointments.

Due to the restrictions that have been in place since 23rd March 2020 we will be contacting couples in priority order to arrange an appointment in order to ensure their Notices are in place prior to their ceremony date.

We will be working to arrange appointments as quickly as possible.


Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

Ceremonies in Gloucestershire

The government announcement (23 June 2020) stated that marriage and civil partnership ceremonies can resume from Saturday 4 July 2020. The government has indicated that up to 30 people may be permitted in the ceremony room subject to:

The venue and the room being available for use and suitably risk assessed as COVID secure and the number of people in the room is compliant with social distancing rules.

Please click here for full details how a ceremony will look in Gloucestershire with the current government restrictions.

We will be contacting couples in priority order if these restrictions affect your planned ceremony date.

Please note due to the high number of couples who have had their ceremony postponed this year and need to reschedule, we are unable to offer new ceremony bookings until January 2021.


If you need to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk

Correcting an error in a registration

Correcting errors

When registering a birth, death, marriage or civil partnership you will be asked to check that the information has all been recorded correctly by the registrar, before you sign the register confirming it to be accurate. Once signed a legal record is created that cannot be changed other than by the legal correction process. If afterwards you notice that there is an error in the information recorded, it may be possible to get it corrected, however you will need to pay the statutory fee and provide suitable evidence.


There are two statutory fees for the consideration of corrections:

  • Corrections that can be authorised locally at the register office cost £75
  • Corrections that have to authorised by the Registrar General cost £90
  • Replacement certificates showing the correct details, are charged at the statutory certificate fee, currently £11 each.

Fees are for the consideration of the application, and as such are non-refundable. Payment of the fee offers no guarantee that the correction will be possible


Where to apply

If the birth, death, marriage or civil partnership took place in Gloucestershire, please contact our Nominated Officer on 01242 532434 or email chelt.nom@gloucestershire.gov.uk

If the event happened elsewhere, contact the district in which the event occurred or the General Register Office on 0300 123 1837. You can also complete an application form online at www.gov.uk/browse/births-deaths-marriages

Complaints policy and process

The council’s complaints policy (known as the Corporate Complaints policy) can be found by following the link below:



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