We have taken the step to review and modernise the system we use. We hope to simplify many of our processes and enhance the experience for customers with more self-service options.
New Online Booking System Launching
We’re launching a new online booking system on Thursday 12th March for the Registration Service, making it easier to book appointments, ceremonies and order a certificate online.
This means some appointments and services will be temporarily suspended as we move to the new system.
Birth Appointments
Between the Tuesday 3rd March – Wednesday 11th March you will not be able to book a birth registration appointment. The online booking service will resume on the Thursday 12th March.
Death Appointments
During this transition, there may be a small reduction in the availability of death registration appointments. Please bear with us as we manage this change. We will continue to book death registration appointments throughout the transition period.
Certificate Ordering
You can continue to order new certificates during the changes.
Frequently Asked Questions
We have taken the step to review and modernise the system we use. We hope to simplify many of our processes and enhance the experience for customers with more self-service options.
You can still book by phone
We understand that online booking isn’t right for everyone, so we will continue to offer appointment and ceremony bookings by calling our team on 01452 425060. Our staff will be happy to help you.
You can still book by phone
We understand that online booking isn’t right for everyone, so we will continue to offer appointment and ceremony bookings by calling our team on 01452 425060. Our staff will be happy to help you.
The new and improved booking system will go live on Thursday 12th March.
The new and improved booking system will go live on Thursday 12th March.
- Updates will appear on this webpage
- Please refer to our frequently asked questions as a first step
- If you require specific support, please email ceremony@gloucestershire.gov.uk or telephone 01452 425060
- Updates will appear on this webpage
- Please refer to our frequently asked questions as a first step
- If you require specific support, please email ceremony@gloucestershire.gov.uk or telephone 01452 425060