Incoming Emails

Due to a technical issue we are unable to deal with incoming e-mails.  If you need to contact us urgently, please call us on:  01452 425060 - Option 1 for Death enquiries, Option 2 for Birth enquiries, Option 3 for Ceremonies and Option 4 for any other enquiry.

High Volume of Calls

On Mondays and at certain times of the day (particularly 12-2.30pm) we may experience a higher volume of calls to book birth and death appointments and ceremonies. Please bear with us and we will do our best to answer your call as soon as possible. Alternatively you can book online for birth or death appointments. Please note death appointments must be booked within 5 days from when the death occurred, unless the death has been referred to the Coroner. If your preferred office does not have appointment availability please try another that can offer you an appointment within the 5 days.

Registration: Advice on Covid - 19

Face coverings guidance.  (Effective from 31st August 2020)

Anybody attending a registration office for an appointment must wear a face covering unless they are exempt from doing so under Government guidelines.   

 

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.  Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

Births

In line with Government advice, we are now permitted to undertake Birth Registrations. You can now book an appointment online to register the birth as we have removed the date restriction, although please be aware we are still dealing with a backlog of births.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Please click here to make an appointment.

 

Notice of Marriage / Civil Partnership

We are now able to take Notice of Marriage / Civil Partnership appointments however we ask you not to book your Notice of Marriage / Civil Partnership appointment more that 6 months before your ceremony date.

Those couples who live outside of Gloucestershire should contact their local Register Office to find out what arrangements they have put in place for notices which need to be given.

 

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

NHS Test and Trace

NHS Test and Trace is a key part of the country’s ongoing COVID-19 response. As of the 24th September all visitors to Gloucestershire County Council premises will be asked to voluntarily supply their details to NHS Test and Trace by the way of scanning a QR code on site. You will need to use the NHS Covid 19 App to allow you to do this. If you use an iphone, please download the App via the App store, if you use an Android phone please use Google play. It would be advisable to download prior to your visit to us.

If you are unable to download the App, your details will be requested on the day of the appointment by our staff.

UPDATE: Some of the restrictions on emailing have been lifted

We are pleased so say that we are now able to receive some external emails. Until we are completely confident that our servers are not at risk, external emails that include a link or an attachment will continue to be quarantined.  

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. We will let you know when these issues are resolved.

If you need us urgently, please call us.

Register a building for worship and marriage

Place of worship

The person who acts as 'minister', 'proprietor' or 'trustee' at the place of worship will need to send the following to

Admin Team
Gloucestershire Registration Service,
St George's Road,
Cheltenham, GL50 3EW:

  • two completed copies of Certifying a place of meeting for religious worship: form 76 (these should be identical and originals)
  • a sketch of the floor plan identifying which rooms will be used for worship
  • an average weekly timetable of how the building will be used to satisfy the Registrar General that the building is primarily used for religious worship
  • a cheque or postal order made payable to 'Gloucestershire County Council', covering the statutory fee of £28.

Please note: This excludes churches or chapels of the Church of England, unless it shares a church building with another religious denomination.

Registration for marriage

If you decide you would like your place of worship to become a building where marriages can take place:

  • two copies of Registration of a place of religious worship for the solemnisation of marriages: form 78 need to be completed and returned to the address above
  • each form 7 must be signed by 20 separate householders who regard the building as their usual place of worship
  • the forms must be countersigned by a trustee or proprietor of the building.
  • include a cheque or postal order made payable to 'Gloucestershire County Council' for the statutory fee of £120

If you want the building be certified as a place of worship and registered for marriage at the same time, forms 76 and 78 can be submitted together, along with the relevant fees and other requested information

Please note: the forms for registration of the building for worship must be dated before those for marriage

What happens to your application

Once we receive the information, we send it to the General Register Office (GRO) for authorisation. When the GRO certify a building for worship, it will be recorded in the list of places of meeting for religious worship maintained at the General Register and one of the forms 76 will be returned to you.

When GRO register a building for marriage, Gloucestershire Registration Service is required to send a certificate of the registration to the proprietor or trustee who countersigned the householders' certificates. Public notice of the registration must be advertised in a local newspaper and in the London Gazette.

If a place of worship is no longer in use

If the congregation stops using the building, there is a legal obligation to let the Registrar General know.

You will need to complete Notice of disuse: form 77. It can be signed by any person who can represent the congregation.

If the building is demolished and re-built on the same foundations within a year and will be used by the same congregation, the certification and registration will not be affected.

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