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My request has not been responded to, what do I do?

In this section

  1. 1
    What information is already available?
  2. 2
    What can I have access to?
  3. 3
    Do I have to pay to access my personal information?
  4. 4
    I am a child, can I get access to my files?
  5. 5
    Can I access other people's information?
  6. 6
    How to submit a request
  1. 7
    I have submitted my request, what happens next?
  2. 8
    How much information will I receive?
  3. 9
    What support is available to me when I receive my files?
  4. 10
    My request has not been responded to, what do I do?
  5. 11
    I have received my request and believe the information is wrong
  6. 12
    What happens if I'm not happy with my response?

If you have not received your information within the specified timeframe in your acknowledgement letter, please email managemyrequests@gloucestershire.gov.uk with your reference number so that we can investigate and provide you with an update.

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