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What support is available to me when I receive my files?

In this section

  1. 1
    What information is already available?
  2. 2
    What can I have access to?
  3. 3
    Do I have to pay to access my personal information?
  4. 4
    I am a child, can I get access to my files?
  5. 5
    Can I access other people's information?
  6. 6
    How to submit a request
  1. 7
    I have submitted my request, what happens next?
  2. 8
    How much information will I receive?
  3. 9
    What support is available to me when I receive my files?
  4. 10
    My request has not been responded to, what do I do?
  5. 11
    I have received my request and believe the information is wrong
  6. 12
    What happens if I'm not happy with my response?

Depending on the sensitivities in your files, you may wish to have a social worker or professional to be with you to talk through some of the documents. We will offer this is we see suitable prior to sending the response to you; however, you may also request this following receipt of your files. It might be handy to use our Jargon Buster to assist with understanding any GCC jargon and acronyms used in the files.

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