Can my request be refused?

If you are requesting the right to rectification in relation to a record of opinion, such as from a professional on a social care record, these can be difficult to conclude that an opinion is inaccurate.  In these situations, we will ensure the record shows clearly that the information is an opinion and, where appropriate, whose opinion it is.  As it may be difficult to say that it is inaccurate and needs to be rectified, we will ensure that your opinion in is added to the record.  This will ensure that both opinions are available for use in the future and for any further decision making.

If your request is refused your response will include:

• The reasons we are not amending the information
• Your right to make a complaint to the ICO