How do I make a request?

You can request access to information held about you either verbally (in person or by phone), or in writing.

You must provide your name, address, date of birth, and details of the information you are requesting. Please provide as much information as you can to help us locate the data such as previous addresses, names of social workers/contacts within Gloucestershire County Council. You must also provide proof of identification. This may be:

• a copy of your birth certificate or
• a copy of your passport or
• a copy of your driving licence or
• verification by a Council Officer who has been working with you or
• if you cannot provide any of the above, a copy of 2 different utility bills and/or bank statements from within the past 3 months
• proof of change of name (if applicable)
• If you would like to be corresponded with via post, we will also need verification of your address, this could be a utility bill (dated within 3 months of your request) or council tax bill.
• Please provide your specific reasons why you are objecting to the processing of your data. These reasons should be based upon your particular situation.
• If you are acting on behalf of another individual, we will need proof of written consent or appropriate power of attorney.

Please note: Once you have your proof of identity ready you can complete the online form (to request information).

Documents can be uploaded when completing the online form, emailed to managemyrequests@gloucestershire.gov.uk, or brought into Shire Hall in person.

Please note we will not acknowledge or deal with requests requiring us to open links to portals or websites acting as intermediaries. Please make your request as described above so that it may receive prompt attention.

The Council has an Information Rights policy and Subject Access supporting procedures which details our approach to requests for personal information, these documents can be found on our Information Management and Security policies page.