I've submitted my request, what happens next?

What Gloucestershire County Council can do:

• Steps are always taken to ensure that personal data is processed lawfully, when it is obtained.
• We will balance your interests, rights and freedoms with our own legitimate grounds, based on the specific information you have provided.
• Respond to you within one calendar month of the receipt of your request. Please note, that if the request is complex we can extend this time by a further two months.  If this is required we will inform you within the first calendar month.
• Explain to you why we took the decision we did when either agreeing or refusing your request.
• If we refuse your request we will demonstrate the compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the individual; or the processing is for the establishment, exercise or defence of legal claims.