Why do we operate CCTV and surveillance camera systems?

In this section

We operate our systems for one or more of the following purposes:

To deter and detect criminal activity,
To maintain public order,
To increase security by monitoring activity within the council’s properties, both to the exterior and interior of the buildings and access to car parks,
To address levels of anti-social behaviour,
To keep people safe,
To protect councillors and officers at work (for Health and Safety purposes),
To prevent acts of verbal and physical aggression towards councillors, contractors, and our staff,
To enforce legislation, including parking and driving restrictions,
To improve services to the public,
To understand traffic flows and road safety issues,
To provide evidence to support insurance or internal investigations (such as complaints) and in cases of alleged illegal activity.

The information we collect from our systems may also help us:

Investigate Health and Safety incidents, complaints, legal matters, grievances, and insurance claims,
Investigate allegations of inappropriate conduct by officers or councillors,
Provide evidence during criminal proceedings (in which case, recorded information may be shared with the police),
Conduct audit and quality assessments,
Improve the quality of internal services, such as identifying training needs.

Last reviewed: 28/04/2025