Your rights and how to use them

Under data protection legislation you have rights over the use of your information.

Your rights change depending on the lawful basis used, so once you have identified what the service you are engaging with is using, please use the table below to see what information rights you have.

Applicable Data Subject Rights by Lawful Basis

Right of Access

You have a right to access any information the council holds about you.

To access any personal information which may have been recorded by our CCTV and surveillance camera systems, you must provide: 

• your name,
• your address,
• your date of birth,
• the details of the information you are requesting.

The more information you can provide, the easier it will be for us to find the relevant recording. This includes:

• Time,
• Date,
• Location (and location of the camera if possible),
• Description of people (clothing being worn, etc.),
• Car registration numbers (if applicable), and
• Any other identifiable features.

The availability of these recordings will be subject to the retention period for each individual system.

All SARs received by the council will be handled in confidence. The identity of other data subjects will be protected by blurring the images.

For more information you can visit our webpages my information rights or contact the Information Management Service: 

In Writing:

Information Management Service
Gloucestershire County Council
First Floor, Block 4A
Shire Hall
Westgate Street
Gloucester
GL1 2TG

Email: 

managemyrequests@gloucestershire.gov.uk

Contact details of our Data Protection Officer (DPO)

You can contact our DPO at dpo@gloucestershire.gov.uk or by writing to Gloucestershire County Council at the address above.