Freedom of information / environmental information requests

You may not be happy with one or more aspects of your response, below are some examples and the type of information you could provide as part of your request for a review:

1.  You would like the decision not to provide some or all of the information reviewed:

  • Tell us what part(s) you believe should be released;
  • Explain why you believe the information should be released;
  • Provide arguments to support the public interest in releasing information (public interest is wider than a personal interest and must benefit the wider public).If an exemption has been applied, for example the information was withheld due to the release prejudicing commercial interests, and you do not believe this is the case. Please state this and provide as much information as possible as to why you believe it was not an appropriate use of the exemption.

2.  You believe you have not received all the information you asked for (and no exemption was applied):

  1. Tell us what part(s) you believe are missing.
  2. Provide us with as much detail as possible to help us find it, e.g.:
  • Time and date or date ranges;
  • Name(s) of relevant council staff ;
  • Specific team or department
  • Subject – be as specific as possible. For example, if your review relates to a specific stretch of road, then give us details of any claim, road name, postcode or geographic location;
  • Type of document, e.g. email, policy, report;
  • Which pages of a document are missing;
  • If a document or email has only been disclosed in part, share with us the copy you have received, explaining which parts you believe are missing.

3.  You don’t understand the reasons given for withholding information

 Let us know which part of the explanation you don’t understand.

4.  You experienced delays in receiving your response

The aspects you might want us to review are:

  • Whether a delay occurred;
  • The communication with you about the delay;
  • Explanations you were given for the delay.

5.  Your request has not been responded to

 Let us know any reference numbers you were given;

  • Tell us who (which officer or team) you made your request to;
  • Tell us the date and time (if possible) of your request;
  • If possible, provide us with a copy of your original request.
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