How to frame an effective request for a review of your request for information

If you are not happy with the response you have received you have the right to ask us to reconsider your request. The full procedure can be found on our Information Management and Security policies website.

To make sure the aspects of your case that you are not happy with are properly considered, it is important that you provide details of what you wish to be reviewed.

Without these details you may find the review does not cover your specific concerns and once the review is complete you will need to escalate your concerns to the Information Commissioners Office (ICO), which can add delays to your experience.

The council is a very large organisation with many different services, provided by many departments, so as much detail as you can provide will help your experience.

Reviews can be conducted on both Subject Access Requests and Freedom of Information/Environmental Information Requests, please click on your request type to navigate to the right part in this document:

Subject Access Requests (requests for access to personal data)

Freedom of Information / Environmental Information Requests