Individual's rights and complaints

Individual’s rights and complaints

Refer to the Information Rights Policy for details regarding individual’s rights and access to their information. The information rights policy and further supporting procedures can be found on my information rights page.

Complaints about how the council processes data under the GDPR and responses to subject access requests are dealt with using the council’s information compliance complaints procedure.

Any breach of this policy should be investigated in accordance with the mandatory procedures specified in the incident management policy. The council will always treat any data breach as a serious issue, potentially warranting a disciplinary investigation. Each incident will be investigated and judged on its individual circumstances, addressed accordingly and carried out in line with the employee code of conduct.