Frequently Asked Questions (FAQs)

Is Family Help replacing Children's Social Care?

No. Family Help brings services together to provide more joined-up support.

How do I make a referral?

Referral routes remain unchanged through the Front Door for Children.

What is changing?

Introduction of Family Help and MACPT.

What is staying the same?

Existing referral routes and thresholds.

What is an Earliest Support Plan?

Replacement for My Plan and My Plan+.