Head of Employment and Skills - Vikki Walters
As Head of Employment and Skills I have the privilege to look after the Employment and Skills Hub and our employment programmes. Passionate about equality and inclusivity I have worked for Gloucestershire County Council for 14 years developing initiatives that will help Gloucestershire become a place where everyone has an opportunity to contribute.
Since leaving college at 17 (with very few qualifications) I have worked in the Public Sector. I started work for the Department of Employment (now DWP) as a casual Administrative Assistant on a contract that was only supposed to last 3 months. I stayed there for 29 years doing a range of jobs including Auditor and Job Centre Manager, but for the last 20 years most of my roles have related to helping disabled people or people with health conditions find work.
When I was younger, I wanted to be a Physical Training Instructor in the Army.
Service Manager (Connect to Work) - Dale Hills
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As the Service Manager on the Connect to Work team, I am proud to be part of a new and exciting initiative dedicated to helping individuals gain paid employment. The Connect to Work programme is designed to provide personalised, inclusive support, empowering individuals with the skills, confidence, and opportunities they need to thrive in the workplace.
My role is to manage the various specialist teams which deliver the Connect to Work programme across the county. Throughout my career, my purpose has always been to support those in need, and this role allows me to continue making a positive impact in people’s lives.
Inclusive Employment Manager - Nicola Fellows

As Inclusive Employment Manager, I am responsible for maintaining and encouraging teams that promote independence and encourage individuals to achieve their employment aspirations. This includes responsibility for the performance, quality of work and effective deployment of resources across the Forwards Employment, Employer Engagement and Refugees and Asylum Seeker Support teams as well as management of resources allocated to the supported employment programme within GELS Supported Business, providing support for a diverse range of employees with a broad range of needs and challenges. At the heart of all this is the Admin team whose support ensures everything is running smoothly and keeps me vaguely organised!
I have many years' experience in supported employment previously in the Employment Development Manager role at GIS Healthcare and, prior to that, I managed the supported business in Worcestershire following ten years in Human Resources Adviser roles which was a good grounding for interpreting local authority policies and procedures. I really enjoy working in supported employment which is rewarding, challenging at times and I can always expect the unexpected.
My childhood ambition was to become a vet or journalist, both of which I thought would be very glamorous careers!
Delivery Manager (Connect to Work) - Kirsten Lloyd

As Connect to Work Delivery Manager I line manage Team Leaders responsible for various areas of work including delivery, and am accountable for the performance, quality of work and effective deployment of resources across my team. I am also involved in the development of the Connect to Work programme including the development and review of policies processes and procedures, as well as the provision of management information to Department for Work and Pensions.
I have worked for Gloucestershire County Council for 18 years, firstly working in a day centre for adults with learning disabilities and then I moved to the Enablement Team. Prior to working at Gloucestershire County Council I worked for a variety of care organisations.
Employment and Skills Hub Service Manager - Helen Chu
As one of the Service Managers at the Employment and Skills Hub, I help make sure our employment and skills support is easy to access, welcoming and available to people across Gloucestershire.
Team Leader (Connect to Work) - Viktoriia Yaremenko

Since July 2024, I have served as the RASS Team Leader within the Gloucestershire Employment and Skills Hub, where I led a dedicated team supporting refugees and asylum seekers into employment, volunteering, training, and education. This role strengthened my experience in partnership development, employer engagement, and delivering tailored employment support across Gloucestershire.
Creativity has always been part of who I am — my childhood ambition to become a fashion designer lives on as a long-time hobby — and I bring that same creativity, empathy, and determination into my work every day.
Strategic Employment Service (IPS) - Michaela Elliott

As a team leader - Strategic Employment Service (IPS) I currently manage a team of Employment Specialists role modelling of the Individual Placement and Support (IPS) approach.
The service will provide a pivotal role in managing a high-quality service that meets fidelity standards and delivers positive outcomes for service users who have an interest in or the desire to work or are thinking of returning to work.
Team Leader (Works For Me) - Shipon Ali

As Team Leader for the Works For Me programme within Forwards Education, my role involves managing our team of Employment Specialists with delivering the great service that they have been doing, in order to support the young people of the county with achieving their goals whether that may be obtaining paid employment, accessing education or gaining a volunteering placement.
I am also directly supporting young people’s up to the age of 25 who are furthest from employment, to overcome their barriers supporting them into voluntary work, paid work or opportunities in the community.
With many years of experience in working for Gloucestershire County Council as well as the care sector, I find it rewarding to be in a position to support others to achieve their goals and enhance their personal life.
Team Leader for Partnerships (Connect to Work) - Jon Bowles

I am in a Partnership role on the innovative Connect to Work programme to build collaborative relationships with organisations who may refer their participants onto the programme. I will be building these partnerships with various organisations by establishing a two-way relationship; explaining the programme with the sharing of information to communicate the benefits to their participants, and listening to their needs to support their participants pathway to meet their future career development.
Previously, I worked on a Health Inequalities project looking at the link between health inequalities and long term unemployment, promoting the health and wellbeing benefits of work, with inclusive employment practices.
In my spare time I enjoy keeping fit with regular cycling, gym work and walking.
Employer Engagement Team Leader - Maria Furlonger

I lead the Employer Engagement team at the Employment and Skills Hub, where I work closely with employers across Gloucestershire to create inclusive opportunities and build strong, lasting partnerships.
I’m passionate about connecting people with meaningful work and helping businesses see the benefits of inclusive recruitment. By supporting employers to open their doors wider, we not only match people with the right roles but also strengthen local businesses and communities.
My focus is on driving inclusive growth and ensuring that social value translates into real opportunities, new skills, and long-term prosperity. I’m proud to be part of a team that is dedicated to making Gloucestershire a place where everyone can thrive through work.
Team Leader (Connect to Work) - Taylor Park
I am a Team Leader for Connect to Work and in this role, I will be supporting individuals who face significant barriers to employment, and I’m proud to be leading a passionate and dedicated team that’s committed to making a meaningful impact in our community.
My career began in retail management, where I progressed through various leadership roles spanning customer service, security, community engagement, and consultancy. Most recently, I worked as a Senior Business Manager on the Restart programme, helping those who had been unemployed long-term re-enter the employment.
While these roles have varied, the common thread throughout my career has always been supporting people and making a positive difference in their lives.
I'm truly grateful for this opportunity and excited to be part of such a welcoming and collaborative team.
When I was younger, I dreamed of becoming a ballerina!
Employer Engagement Team Leader (Connect to Work) - Andy Rudge

I am leading the Employer Engagement Team for Connect to Work, identifying employers keen to work with the Employment and Skills Hub to offer work opportunities to residents who are actively seeking new employment, or are in-work and dealing with a condition that may require a reasonable adjustment to enable them to thrive in their role.
Originally from London, I worked in sales and sales management, winning a national public speaking award before training in NLP. I worked as a self-employed professional speaker and trainer in sales, business networking, presenting, and advanced communication skills, delivering courses in the UK, Ireland, Oman, Saudi Arabia and Dubai.
I had a childhood ambition of being a Veterinary Surgeon after reading all of James Herriot’s books, usually on the train I used to take to get to school.
Support Team Leader (Connect to Work) - Dawn Oldham

I have worked for Gloucestershire County Council for six years, with previous Admin Team Leader roles for the Covid-19 and Homes for Ukraine teams.
I joined the Hub in February 2025 as an Employment Specialist but have now moved to the Connect to Work Programme to take up the role of Team Leader (Support).
I manage a team of administrators who support the operational delivery of Connect to Work and our key responsibility is to maintain accurate and efficient systems so that the wider team can deliver high-quality employment support.
My tasks include carrying out data analysis, customer triages and coordination with partner agencies such as the Department for Work and Pensions.
Support Functions Manager (Connect to Work) - Sara Oldroyd
I am originally from Yorkshire and when I left school, I went to work for a bank. Originally I planned to stay for 12 months and then I hoped to go travelling. 31 years later and several moves around the UK, I was made redundant, so I took an ‘adult gap year’ and trained as a hypnotherapist. COVID then hit the world, and I worked in a well know supermarket making pizzas.
After stints in Gloucestershire County Council’s COVID and Homes for Ukraine teams, I have now joined Employment and Skills on the Connect to Work programme, where I am loving the team’s enthusiasm for helping people into the right jobs.
In my spare time, I enjoy walking, reading, swimming, socialising with friends… and suffering nobly as a lifelong Leeds United supporter.
Partnership and Employers Team Manager (Connect to Work) - Tom Adam

Forwards Employment Team Leader - Amanda Eady
As Team Leader for Forwards Employment, I work with an experienced team of Employment Specialists who are dedicated to helping individuals to realise their potential and achieve their employment aspirations.Connect to Work Team Leader - Dave Cotton-Betteridge

I'm excited to be part of the Connect to Work team as a Team Leader. I will be leading a team of employment specialists and helping to support individuals into work. My career has included working in qualifications and education, helping benchmark overseas qualifications to UK standards and supporting people into education, as well as leading teams and managing business operations.
Away from work, you'll usually find me on a football pitch, either playing or coaching. I'm a big Man United and Cheltenham Town fan, although I enjoy most sports. Family is a big part of my life, and I love travelling to Portugal with my wife and our two young boys.
Employment and Skills Hub Service Delivery manager - Helen Chu
As one of the Service Managers at the Employment and Skills Hub, I help make sure our employment and skills support is easy to access, welcoming and available to people across Gloucestershire.







I joined the Employment and Skills Hub in December 2025 as an Employment Advisor and now work as a Post-16 Advisor. I am passionate about supporting people to build confidence, recognise their strengths, and achieve their goals and aspirations. Helping them to move forward towards education, training, employment, and improved wellbeing. Part of my role is supporting young people. Providing impartial information, advice, and guidance. Signposting to a range of local organisations. Working collaboratively with schools, colleges, alternative provisions and attending careers fairs, networking events, and community events to access harder to reach students.
















As one of the triage administrators for Connect to Work, my role is to support the team with administrative duties such as taking minutes for our team meetings, managing and organising data, and answering general enquiries that we get through our office phone.

I am the In Work Support (IWS) Specialist for Connect to Work. I come from many years in a manufacturing background and being a Union Representative and Union Branch Chair.


