Adult Social Care feedback form

We would like to hear about your experience of adult social care in Gloucestershire. 

Whether you currently receive support, have received support in the past, care for a family member or friend, or are supporting someone who uses our services, your feedback helps us understand what is working well and where we can improve.

All feedback is welcome. You can tell us about positive experiences, suggestions for improvement, or areas where you think we could do better.

Please note: this form is for feedback about adult social care services only. It is not monitored for requests for support, safeguarding concerns or complaints.

Share your feedback

Use our online feedback form to tell us about your experience of Adult Social Care in Gloucestershire.

Complete the feedback form

If you would prefer to complete a paper copy, please contact our Adult Social Care Helpdesk on 01452 426 868. We can send you a feedback form and a pre-paid return envelope.

Who can give feedback?

Anyone with experience of adult social care in Gloucestershire can share feedback, including:

  • people who use adult social care services
  • family members
  • friends supporting someone who uses services
  • advocates
  • other people involved in supporting someone receiving care and support.

What happens to your feedback?

We read all feedback submitted through the form.

Your feedback helps us understand people's experiences, identify what is working well and recognise opportunities to improve. We use feedback to inform future planning, service development and learning across adult social care.

If you need a response to a specific issue or concern, you may wish to contact the relevant team directly.

Want to make a complaint instead?

The feedback form is designed to help us understand people's experiences and identify opportunities to improve services.

If you would like to make a formal complaint, please contact our Complaints team.

How to make a complaint