What happens after the assessment?

Following your assessment, you will receive a letter explaining the eligibility decision, together with a copy of your assessment. This will include the actions agreed to meet your needs. 

If you do not have needs that are eligible, we will give you information and advice about what care and support is available to help you. For example, this could be from local charities or voluntary organisations, many of which can be found in the Your Circle directory of local care and support.

Your support plan

If your care needs are eligible for support, the next step is to create your support plan. You can either write this yourself or ask a friend/carer or your social care practitioner to help you. Your support plan needs to outline what your assessed needs are and how these will be met. It should also show how your personal budget will be spent.

If you are eligible for financial support from the council, there are options available:

• Council-arranged care - our Brokerage Team will contact you to arrange your care and support. We will organise the services agreed in your support plan through one of our contracted providers.
• Direct payments - you can choose, with your social care practitioner, to receive funds directly. This gives you the flexibility to arrange and manage your own care. Find out more about direct payments.

Ongoing reviews of your needs

After 6 weeks, your practitioner will contact you to ask how things are going, check the progress you are making and whether the support provided is meeting your needs. This is called a review. After 12 months, you will have an annual review to determine whether your care and support needs have changed. This may mean there are changes to the care and support you receive.

You can choose to cancel your care and support arrangements at any time.

This short animation explains the care options that may be available to you depending on the results of your assessment.