What to do when your funds are running low

Please contact the Adult Helpdesk around 3 months before your funds drop to £23,250. 

You should tell the Helpdesk that you are paying for your own care and running out of funds. Request an adult social care assessment and if this determines you have eligible needs for care and support, we will ask you to have a financial assessment.  

If you qualify for financial help from the council, we can only help from the day on which your funds fall below £23,250 or the day you contact us (whichever is later).

The council will only help to pay for what is necessary for the level of care that you need. This may not be the same type of care you have arranged and funded for yourself and is subject to how the council identifies it is able to meet your assessed needs.