Introduction

Your care charges

Charging starts on the day your care and support begins. Please set money aside to pay for your care from this date.

Remember, you can use our online financial assessment tool to help calculate how much you might have to pay for care and support. It is free, confidential and easy to use.

The council will pay providers directly for the cost of your care and we will invoice you for your assessed contribution as determined by your financial assessment. 

Please be aware that invoices are raised in arrears - this means you will be invoiced after your care has started. For non-residential care, invoices are usually sent 4 weeks later. For residential care, it’s usually 8 to 12 weeks.

Anyone paying a top up will do this as specified in their top-up agreement.