13.1 Registered managers / care managers have overall responsibility for using positive behavioural strategies within the service and for delegation and accountability. They must ensure that:
- The service complies with all relevant requirements, for example with this and other relevant council policy, local procedures, the law and relevant guidance
- The service complies with the requirements of external regulators
- The service has appropriate arrangements to ensure that:
- The service provides a positive and safe environment for adults using the service and for staff who work there
- Staff are trained to use positive behavioural support and have additional support as necessary from specialist teams / individuals
- Each adult using the service has a personalised:
- assessment of their needs including for behavioural support
- care plan which includes where relevant a behavioural support plan
There is a named behavioural support champion who is responsible for leading discussions about behavioural support within the service, liaising with and reporting to managers, in house trainers and the council’s Positive Behavioural Service and for compilation of data and monitoring activities as set out at section 11
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- Behavioural support practices and records are closely monitored and regularly audited
- Behavioural incidents / concerns are investigated and remedied without delay
- Appropriate post incident support is provided to adults using the service and to staff if an incident should occur
13.2 Line managers / shift leaders must ensure that:
- People drawing on support from the service have an:
- assessment of their needs for behavioural support
- individual care plan which where relevant includes a behavioural support plan. Plans must be kept up to date
- Care or support staff:
- understand their responsibilities to use positive behavioural support and receive appropriate information, instructions and support to carry out their roles complete all positive behavioural support training required by the council
- follow the requirements of individual behavioural support plans
13.3 Care or support staff must:
- Follow the requirements of this policy, related guidance and the positive behavioural support training provided by the council
- Consult and follow the requirements of individual behavioural support plans
- Keep accurate, complete and up to date records
- Alert their line manager if:
- they are concerned about the safety or wellbeing of anyone using or working within the service or anyone connected with that adult
- they believe they need more support or additional training
