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Registration: Advice on Covid - 19

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.


In line with Government advice we are now permitted to undertake Birth Registrations.  Due to the restrictions that have been in place since 23rd March 2020 we have a backlog of births to register, therefore we will be contacting parents in priority order to arrange a Registration appointment.  We will be working through this back log as quickly as possible.

A claim for child benefit or universal credit can be made prior to the birth being registered, where they have not been able to do so because of the measures currently in place.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.


Notice of Marriage / Civil Partnership

In line with Government advice we are now permitted to undertake Notice of Marriage/Civil Partnership appointments.

Due to the restrictions that have been in place since 23rd March 2020 we will be contacting couples in priority order to arrange an appointment in order to ensure their Notices are in place prior to their ceremony date.

We will be working to arrange appointments as quickly as possible.


Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

Ceremonies in Gloucestershire

The government announcement (23 June 2020) stated that marriage and civil partnership ceremonies can resume from Saturday 4 July 2020. The government has indicated that up to 30 people may be permitted in the ceremony room subject to:

The venue and the room being available for use and suitably risk assessed as COVID secure and the number of people in the room is compliant with social distancing rules.

Please click here for full details how a ceremony will look in Gloucestershire with the current government restrictions.

We will be contacting couples in priority order if these restrictions affect your planned ceremony date.

Please note due to the high number of couples who have had their ceremony postponed this year and need to reschedule, we are unable to offer new ceremony bookings until January 2021.


If you need to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk

Register a death

Special Arrangements

During the current Covid-19 (Coronavirus) situation, we are conducting all death registrations by telephone.  Please read the information below before contacting us.  To arrange a scheduled appointment with one of our Registrars, please ring 01452 425060.  If a relative is unable to provide the information required for the registration, it is acceptable for certain alternative informants, such as someone who was present at the death or who is arranging the funeral to give the information for the registration.

The Medical Certificate of Cause of Death will be transmitted electronically to the Register Office by the surgery or hospital.  The ‘green form’ (certificate for burial or cremation) will be transmitted electronically by the Registrar to the crematorium or cemetery.  By registering the death, you will be able to use the Tell Us Once service and purchase death certificates, which will be posted to you.



Register a death

You must register a death within five days of the date of death in the registration district in which it took place. This includes weekends and Bank Holidays.

By registering you will be able to obtain Death certificates, a green form for Cremation or Burial and use the Tell Us Once Service.

If the death has been reported to the coroner you will not be able to register until the coroner has completed her investigation.


To make an appointment - please click here. Alternatively, please telephone 01452 425060. 

What other information and documents need to be supplied for the registration of a death?

If the death has not been referred to the Coroner, a medical certificate of cause of death will be issued by a doctor and transmitted electronically to the Register  Office.  A death cannot be registered without this document.  If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.

All information relating to a registration is obtained by direct personal questioning of the informant over the telephone during a scheduled conversation.  Informants are asked to have to hand supporting documents to help ensure records are as accurate as possible.  We would ask that you look for various documents to support all relevant areas of the register entry e.g. names, addresses, relationships, places and dates of events.

The information will then be written into the register, and will be read back to you.  You will be asked to check all details carefully before agreeing that they are all correct.

Who can register a death?

It is a legal obligation to register a death, and a relative of the person who has died should do this.

If no relative is available, then it is possible for someone else to do it. This could be someone who was present at the death, for example, a senior member of staff from the establishment in which the death occurred or the person making the funeral arrangements, including the funeral director.  


What will happen at the appointment?

At the arranged time, the  Registrar will ring you on the telephone number you have provided when you booked the appointment.  In most cases, the registration process should take no more than 40 minutes.  Please have to hand the information to be recorded in the register, any supporting documents to help ensure the accuracy of the information to be recorded, and a debit or credit card if you wish to purchase death certificates.

You can buy a death certificate at the time of registration for £11.  We accept card payment over the phone.



After the death has been registered, the registration officer will issue two documents free of charge

  1. Certificate for Burial or Cremation (green form)
    This Certificate will be electronically transferred to the cemetery or crematorium to enable the funeral to take place
  2. Certificate of Registration of Death (BD8-white form)
    This Certificate is for Social Security purposes. The Registrar is obliged to issue it, but you will only need it if you are not using the Tell Us Once service, details of which are below. 


Tell us once

At the end of the telephone appointment, the registration officer will issue you with a reference number so that you can use the free Tell Us Once service to notify government and local council departments and services. The Tell Us Once service is not compulsory, and may be completed within the following 28 days online or by telephone.  The registration officer will explain how to do this.

All the information provided to the Tell Us Once service will be treated securely and confidentially.

The organisations who are contacted will use the information to update records; to end services, benefits and credits as appropriate; and to resolve any outstanding issues. They may use this information in other ways, but only as the law allows.

Further information on Tell Us Once can be found on the gov.uk website.

For further information on What to do after a Death, please visit the following government website:

www.gov.uk › after-a-death

Privacy statement

Tell Us Once has a privacy statement which tells you how the information you provide when using this service will be used and protected. Ask the registration officer if you wish to see the full privacy statement or you can view it here.