Register a death
We wanted to make you aware that there are ongoing issues with the national IT system that we use for registration purposes. This is affecting registration services nationally and not just Gloucestershire. Unfortunately it is causing delays in birth and death registrations and is also affecting the issuing of marriage/civil partnership certificates for both civil ceremony venues and churches so please be patient with us.
Work is being carried out at a national level to rectify the issues but we continue to encounter problems, especially whilst registering and taking notices of marriage and civil partnership. We hope they will be resolved and we can get back to our usual level of service soon.
Thank you for your understanding at this time. The team continues to work incredibly hard to meet customer requirements and complete as many registrations as possible in a timely manner.
During the current Covid-19 (Coronavirus) situation, we are conducting all death registrations by telephone. Please read the information below before contacting us. To arrange a scheduled appointment with one of our Registrars, please ring 01452 425060. If a relative is unable to provide the information required for the registration, it is acceptable for certain alternative informants, such as someone who was present at the death or who is arranging the funeral to give the information for the registration.
The Medical Certificate of Cause of Death will be transmitted electronically to the Register Office by the surgery or hospital. The ‘green form’ (certificate for burial or cremation) will be transmitted electronically by the Registrar to the crematorium or cemetery. By registering the death, you will be able to use the Tell Us Once service and purchase death certificates, which will be posted to you.
Register a death
You must register a death within five days of the date of death in the registration district in which it took place. This includes weekends and Bank Holidays.
By registering you will be able to obtain Death certificates, a green form for Cremation or Burial and use the Tell Us Once Service.
If the death has been reported to the coroner you will not be able to register until the coroner has completed her investigation.
What other information and documents need to be supplied for the registration of a death?
If the death has not been referred to the Coroner, a medical certificate of cause of death will be issued by a doctor and transmitted electronically to the Register Office. A death cannot be registered without this document. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this. Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc. The family / next of kin will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.
The information will then be written into the register, and will be read back to you. You will be asked to check all details carefully before agreeing that they are all correct.
Who can register a death?
It is a legal obligation to register a death, and a relative of the person who has died should do this.
If no relative is available, then it is possible for someone else to do it. This could be someone who was present at the death, for example, a senior member of staff from the establishment in which the death occurred or the person making the funeral arrangements, including the funeral director.
What will happen at the appointment?
At the arranged time, the Registrar will ring you on the telephone number you have provided when you booked the appointment. In most cases, the registration process should take no more than 40 minutes. Please have to hand the information to be recorded in the register, any supporting documents to help ensure the accuracy of the information to be recorded, and a debit or credit card if you wish to purchase death certificates.
You can buy a death certificate at the time of registration for £11. We accept card payment over the phone.
After the death has been registered, the registration officer will issue two documents free of charge
- Certificate for Burial or Cremation (green form)
This Certificate will be electronically transferred to the cemetery or crematorium to enable the funeral to take place
- Certificate of Registration of Death (BD8-white form)
This Certificate is for Social Security purposes. The Registrar is obliged to issue it, but you will only need it if you are not using the Tell Us Once service, details of which are below.
Tell us once
At the end of the telephone appointment, the registration officer will issue you with a reference number so that you can use the free Tell Us Once service to notify government and local council departments and services. The Tell Us Once service is not compulsory, and may be completed within the following 28 days online or by telephone. The registration officer will explain how to do this.
All the information provided to the Tell Us Once service will be treated securely and confidentially.
The organisations who are contacted will use the information to update records; to end services, benefits and credits as appropriate; and to resolve any outstanding issues. They may use this information in other ways, but only as the law allows.
Further information on Tell Us Once can be found on the gov.uk website.
For further information on What to do after a Death, please visit the following government website:
Tell Us Once has a privacy statement which tells you how the information you provide when using this service will be used and protected. Ask the registration officer if you wish to see the full privacy statement or you can view it here.