Update for Marriage & Civil Partnership Ceremonies

Update for Period of National Restrictions

In order to support the UK Government’s Stay at Home message – only essential appointments will be undertaken.

Marriage & Civil Partnership Ceremonies

Following the announcement by the Prime Minister, from 5th January 2021 marriage and civil partnership ceremonies should only take place in exceptional circumstances (for example, urgent marriages where one of those getting married is seriously ill and not expected to recover, or due to undergo debilitating treatment or life-changing surgery).  In such circumstances, ceremonies must only take place with up to 6 people, dependent on Covid-safe room capacity.  

NO receptions are allowed.

We are contacting couples with ceremonies booked during these restrictions to assist them in postponing, amending or cancelling their ceremony. 

Notice of Marriage / Civil Partnership

During the period of the National Lockdown we will only be taking essential Notice of Marriage / Civil Partnership appointments.

Those couples who live outside of Gloucestershire should contact their local Register Office to find out what arrangements they have put in place for notices which need to be given.

Births

During the National Lockdown period, there will be limited availability for Birth Registration.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Please click here to make an appointment.

 

NHS Test and Trace

NHS Test and Trace is a key part of the country’s ongoing COVID-19 response. All visitors to Gloucestershire County Council premises will be asked to voluntarily supply their details to NHS Test and Trace by the way of scanning a QR code on site. You will need to use the NHS Covid 19 App to allow you to do this. If you use an iphone, please download the App via the App store, if you use an Android phone please use Google play. It would be advisable to download prior to your visit to us.

If you are unable to download the App, your details will be requested on the day of the appointment by our staff.

 

Anybody attending a registration office for an appointment must wear a face covering unless they are exempt from doing so under Government guidelines

 

High Volume of Calls

On Mondays and at certain times of the day (particularly 12-2.30pm) we may experience a higher volume of calls to book birth and death appointments and ceremonies. Please bear with us and we will do our best to answer your call as soon as possible. Alternatively you can book online for birth or death appointments. Please note death appointments must be booked within 5 days from when the death occurred, unless the death has been referred to the Coroner. If your preferred office does not have appointment availability please try another that can offer you an appointment within the 5 days.

Registration: Advice on Covid - 19

Anybody attending a registration office for an appointment must wear a face covering unless they are exempt from doing so under Government guidelines.   

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number.

If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.  Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

 

 

Register a death

Special Arrangements

During the current Covid-19 (Coronavirus) situation, we are conducting all death registrations by telephone.  Please read the information below before contacting us.  To arrange a scheduled appointment with one of our Registrars, please ring 01452 425060.  If a relative is unable to provide the information required for the registration, it is acceptable for certain alternative informants, such as someone who was present at the death or who is arranging the funeral to give the information for the registration.

The Medical Certificate of Cause of Death will be transmitted electronically to the Register Office by the surgery or hospital.  The ‘green form’ (certificate for burial or cremation) will be transmitted electronically by the Registrar to the crematorium or cemetery.  By registering the death, you will be able to use the Tell Us Once service and purchase death certificates, which will be posted to you.

 

 

Register a death

You must register a death within five days of the date of death in the registration district in which it took place. This includes weekends and Bank Holidays.

By registering you will be able to obtain Death certificates, a green form for Cremation or Burial and use the Tell Us Once Service.

If the death has been reported to the coroner you will not be able to register until the coroner has completed her investigation.

 

To make an appointment - please click here. Alternatively, please telephone 01452 425060. 

What other information and documents need to be supplied for the registration of a death?

If the death has not been referred to the Coroner, a medical certificate of cause of death will be issued by a doctor and transmitted electronically to the Register  Office.  A death cannot be registered without this document.  If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this. Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

All information relating to a registration is obtained by direct personal questioning of the informant over the telephone during a scheduled conversation.  Informants are asked to have to hand supporting documents to help ensure records are as accurate as possible.  We would ask that you look for various documents to support all relevant areas of the register entry e.g. names, addresses, relationships, places and dates of events.

The information will then be written into the register, and will be read back to you.  You will be asked to check all details carefully before agreeing that they are all correct.

Who can register a death?

It is a legal obligation to register a death, and a relative of the person who has died should do this.

If no relative is available, then it is possible for someone else to do it. This could be someone who was present at the death, for example, a senior member of staff from the establishment in which the death occurred or the person making the funeral arrangements, including the funeral director.  

 

What will happen at the appointment?

At the arranged time, the  Registrar will ring you on the telephone number you have provided when you booked the appointment.  In most cases, the registration process should take no more than 40 minutes.  Please have to hand the information to be recorded in the register, any supporting documents to help ensure the accuracy of the information to be recorded, and a debit or credit card if you wish to purchase death certificates.

You can buy a death certificate at the time of registration for £11.  We accept card payment over the phone.

 

Certificates

After the death has been registered, the registration officer will issue two documents free of charge

  1. Certificate for Burial or Cremation (green form)
    This Certificate will be electronically transferred to the cemetery or crematorium to enable the funeral to take place
  2. Certificate of Registration of Death (BD8-white form)
    This Certificate is for Social Security purposes. The Registrar is obliged to issue it, but you will only need it if you are not using the Tell Us Once service, details of which are below. 

 

Tell us once

At the end of the telephone appointment, the registration officer will issue you with a reference number so that you can use the free Tell Us Once service to notify government and local council departments and services. The Tell Us Once service is not compulsory, and may be completed within the following 28 days online or by telephone.  The registration officer will explain how to do this.

All the information provided to the Tell Us Once service will be treated securely and confidentially.

The organisations who are contacted will use the information to update records; to end services, benefits and credits as appropriate; and to resolve any outstanding issues. They may use this information in other ways, but only as the law allows.

Further information on Tell Us Once can be found on the gov.uk website.

For further information on What to do after a Death, please visit the following government website:

www.gov.uk › after-a-death

Privacy statement

Tell Us Once has a privacy statement which tells you how the information you provide when using this service will be used and protected. Ask the registration officer if you wish to see the full privacy statement or you can view it here.