Registration: Advice on Covid - 19

Face coverings guidance.  (Effective from 31st August 2020)

Anybody attending a registration office for an appointment must wear a face covering unless they are exempt from doing so under Government guidelines.   

 

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.  Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

Births

In line with Government advice, we are now permitted to undertake Birth Registrations. You can now book an appointment online to register the birth as we have removed the date restriction, although please be aware we are still dealing with a backlog of births.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Please click here to make an appointment.

 

Notice of Marriage / Civil Partnership

We are now able to take Notice of Marriage / Civil Partnership appointments however we ask you not to book your Notice of Marriage / Civil Partnership appointment more that 6 months before your ceremony date.

Those couples who live outside of Gloucestershire should contact their local Register Office to find out what arrangements they have put in place for notices which need to be given.

 

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

Marriage and Civil Partnership Ceremonies in Gloucestershire

From Monday 28th September the number of people permitted to attend a marriage or civil partnership ceremony has been reduced to 15. This maximum number must include the couple, witnesses and guests.  This number no longer includes anyone working and therefore no longer includes our Registration Staff. The venue and the room must be suitably risk assessed as COVID secure and the number of people in the room must comply with social distancing rules.

Please click here for full details how a ceremony will look in Gloucestershire with the current government restrictions.

We will be contacting couples in priority order if these restrictions affect your planned ceremony date.

We are currently unable to take any new bookings for Ceremonies to take place during the remainder of 2020. This is due to the need to accommodate bookings that have been unable to go ahead due to the Government restrictions

If you need to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk

Register a death

Special Arrangements

During the current Covid-19 (Coronavirus) situation, we are conducting all death registrations by telephone.  Please read the information below before contacting us.  To arrange a scheduled appointment with one of our Registrars, please ring 01452 425060.  If a relative is unable to provide the information required for the registration, it is acceptable for certain alternative informants, such as someone who was present at the death or who is arranging the funeral to give the information for the registration.

The Medical Certificate of Cause of Death will be transmitted electronically to the Register Office by the surgery or hospital.  The ‘green form’ (certificate for burial or cremation) will be transmitted electronically by the Registrar to the crematorium or cemetery.  By registering the death, you will be able to use the Tell Us Once service and purchase death certificates, which will be posted to you.

 

 

Register a death

You must register a death within five days of the date of death in the registration district in which it took place. This includes weekends and Bank Holidays.

By registering you will be able to obtain Death certificates, a green form for Cremation or Burial and use the Tell Us Once Service.

If the death has been reported to the coroner you will not be able to register until the coroner has completed her investigation.

 

To make an appointment - please click here. Alternatively, please telephone 01452 425060. 

What other information and documents need to be supplied for the registration of a death?

If the death has not been referred to the Coroner, a medical certificate of cause of death will be issued by a doctor and transmitted electronically to the Register  Office.  A death cannot be registered without this document.  If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this. Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

All information relating to a registration is obtained by direct personal questioning of the informant over the telephone during a scheduled conversation.  Informants are asked to have to hand supporting documents to help ensure records are as accurate as possible.  We would ask that you look for various documents to support all relevant areas of the register entry e.g. names, addresses, relationships, places and dates of events.

The information will then be written into the register, and will be read back to you.  You will be asked to check all details carefully before agreeing that they are all correct.

Who can register a death?

It is a legal obligation to register a death, and a relative of the person who has died should do this.

If no relative is available, then it is possible for someone else to do it. This could be someone who was present at the death, for example, a senior member of staff from the establishment in which the death occurred or the person making the funeral arrangements, including the funeral director.  

 

What will happen at the appointment?

At the arranged time, the  Registrar will ring you on the telephone number you have provided when you booked the appointment.  In most cases, the registration process should take no more than 40 minutes.  Please have to hand the information to be recorded in the register, any supporting documents to help ensure the accuracy of the information to be recorded, and a debit or credit card if you wish to purchase death certificates.

You can buy a death certificate at the time of registration for £11.  We accept card payment over the phone.

 

Certificates

After the death has been registered, the registration officer will issue two documents free of charge

  1. Certificate for Burial or Cremation (green form)
    This Certificate will be electronically transferred to the cemetery or crematorium to enable the funeral to take place
  2. Certificate of Registration of Death (BD8-white form)
    This Certificate is for Social Security purposes. The Registrar is obliged to issue it, but you will only need it if you are not using the Tell Us Once service, details of which are below. 

 

Tell us once

At the end of the telephone appointment, the registration officer will issue you with a reference number so that you can use the free Tell Us Once service to notify government and local council departments and services. The Tell Us Once service is not compulsory, and may be completed within the following 28 days online or by telephone.  The registration officer will explain how to do this.

All the information provided to the Tell Us Once service will be treated securely and confidentially.

The organisations who are contacted will use the information to update records; to end services, benefits and credits as appropriate; and to resolve any outstanding issues. They may use this information in other ways, but only as the law allows.

Further information on Tell Us Once can be found on the gov.uk website.

For further information on What to do after a Death, please visit the following government website:

www.gov.uk › after-a-death

Privacy statement

Tell Us Once has a privacy statement which tells you how the information you provide when using this service will be used and protected. Ask the registration officer if you wish to see the full privacy statement or you can view it here.