Where do we get your data from and who will we share it with?

The personal information we collect, use and share comes from a variety of sources. We also sometimes need to share your personal information with other people and organisations. Our sources and recipients of personal data are:

Sources:

• Your care provider(s)
• The NHS
• Department of Levelling Up, Housing and Communities
• Home Office
• Directly from you
• Your friends and family
• Commissioned domestic abuse support service providers
• The Independence Trust
• South West Association of Directors of Adult Social Services
• The Ministry of Justice and/or the Probation and Prison Service
• Gloucestershire County Council are a signatory to the National Data Sharing Agreement, allowing us access to GP records via GP connect if deemed necessary. It is expected that use of this system will only be deemed necessary in limited circumstances for out-of-county recipients of social care
• Commissioned service providers supporting the council with its duties
  
  Additionally, Independent Care Sector providers and Department of Work and Pensions may send us your information as part of our referrals process for our Proud to Care service.

Recipients

• Education and Skills Funding Agency (ESFA)
• Gloucestershire Health & Care NHS Foundation Trust
• Gloucestershire Hospitals National Health Service Foundation Trust
• NHS Gloucestershire Clinical Commissioning Group
• Care Quality Commission (CQC)
• Department of Health and Social Care
• Department for Work and Pensions
• Department for Transport
• HMRC
• Cabinet Office (National Fraud Initiative NFI)
• Information Commissioners Office (ICO)
• Local Government Ombudsman
• Border control and Immigration Services
• Disclosure and Barring Service,
• Registered Nursing and Care Homes
• Other Independent Care Sector providers
• Private hospitals both in and out of county.
• GlosJobs
• 2gether Foundation Trust (or their successors)
• Your Providers, such as care providers and equipment providers,
• Commissioned service providers
• Health service providers, including NHS agencies (e.g. GPs, hospitals, ambulance, health visitor, mental health services)
• NHS Digital
• Gloucestershire Safeguarding Boards
• Gloucestershire Fire and Rescue Service
• Inclusion Gloucestershire (User Led Organisation)
• Practice Development (Gloucestershire County Council learning and development unit)
• The Police
• Legal Services, the Courts and secure estate
• Advocacy services
• Direct Payment support services
• Supported lodging or semi-independent accommodation providers
• Community hubs
• Gloucestershire GEM Project
• Work and Health Programme
• LearnDirect
• Pollarity
• Canon, and other contracted partners for printing hard-copy surveys that need to be mailed to individuals
• Brain in Hand and their subcontractor Taking Care
• Monitoring Centre (for 'linked' Telecare equipment)
• Partners, companies and subcontractors involved in maintenance of the Telecare equipment
• Telecommunications providers (e.g. BT, EE, Virgin) in order to help identify customers who may require additional support with the Telecare Digital Switchover
• Housing associations, private landlords, scheme managers and care home managers
• Floating support (e.g. P3, Barnwood Trust, Blesma)
• Big Lottery and Managing Agents
• Gloucestershire Action for Refugees and Asylum Seekers (GARAS)
• Exercise professionals, tutors or facilitators of activities, working and caring on behalf of Marina Court Community Hub
• If you are a recipient of the Forwards Employment Service we may need to disclose your disability to help identify any support needs or reasonable adjustments that a potential employer may need to make
• If you are a recipient of the Forwards Employment Service we may share your details via social media (only with prior consent)
• Insurance and legal advisory services (internal and external)
• Commissioned domestic abuse support service providers
• GDASS
• South West Association of Directors of Adult Social Services
• Gloucestershire Care Providers Association
• Home Office
• UKVI
• The Ministry of Justice and/or the Probation and Prison Service
• Newton Europe
• GCPA
• Access Group UK
• Stroud Move on and Enablement Service (Kingfishers)
• Other charitable and voluntary sector partners
• Other Gloucestershire County Council social care and audit functions
• Other local authorities
• Other individuals and organisations working with you
• Other consultancy partners we may use for research and trial projects

We specifically work in partnership with the county’s NHS and care organisations as part of 1 of only 14 Integrated Care Systems (ICS) across the country. This is a voluntary partnership that is working to ensure you receive high quality joined up care when you need it; this partnership is known as One Gloucestershire.

As part of that partnership, an overview of your social care information forms part of Gloucestershire’s shared care digital record system. This system is known as JUYI (Joining Up Your Information) and allows Gloucestershire health and social care professionals involved in your care access to the most up to date information about you.

For more information about JUYI please visit the JUYI website.

Your personal data may also be shared with regulatory and statutory bodies who assess council performance and financial spend, as well as where required by law, such as to prevent and detect crime or fraudulent activity.

Gloucestershire County Council uses third party suppliers to provide Information Technology and Communications solutions, support and hosting services.  These organisations may process your personal data only where it is necessary as part of the service they provide.  These organisations are contractually obliged to handle and protect your data in line with data protection legislation and council policies.