What gives us the right to use your personal information?

Without using your personal information we would not be able provide services to you.

Over the next couple of sections we will take you through each one of the lawful basis and show you how we will use your personal data within Gloucestershire Fire and Rescue Service as well as provide you with some further information on how we meet the requirements of data protection legislation.

1. Public task

We have a number of statutory responsibilities, powers and duties which require us to carry out tasks and deliver services, without specifying what personal data we have to use. You can find these on our Legislation used in Gloucestershire Fire and Rescue Service page. When working under these powers we are acting in our official authority or ‘public task’. 

When performing our public task we use your personal data to:

• Refer you to the Gloucestershire Blue Light multi-agency management group for high-risk alcohol users
• Develop a plan on how the care you receive might be tailored or extended to support you with any difficulties you may be experiencing as part of the Blue light project
• Provide a Fire and Rescue Service
• Promote and ensure fire safety as part of our Safe and well service
• Allow you to pursue complaints
• Process Buildings Regulations applications
• Investigate any concerns you may have
• Pursue filed fire safety reports
• Deliver an effective emergency planning service
• Enable us to prepare for, respond to and recover from emergencies in a timely and effective manner.
• Assist in protecting individuals from harm and help provide emergency services appropriate to your needs or the situation.
• Run surveys and consultations
• Process the results of surveys and consultations to assess whether our services are making a difference, to develop and improve services, measure how well the council as a whole is doing and administer and protect public funds
• Carry out or take part in research or studies to support, review or improve our services

2. Legal Obligation 

In the below cases we need to use your personal information to meet our legal obligations. You can find a list of the relevant legislation on our Legislation used in Gloucestershire Fire and Rescue Service page. 

• To maintain and publish an Enforcement Register
• To enable Gloucestershire County Council and the Gloucestershire Fire and Rescue Service to meet its legislative duties for emergency planning and response
• To enable Gloucestershire Fire and Rescue Service to perform its regulatory functions

3. Vital interests

We will use or share your personal information if it is necessary to the life of you or another person. This is most likely to be in an emergency situation and we may not be able to talk to you about sharing your data during the emergency; once the emergency is over, we will seek to advise you of the use at the earliest opportunity.

4. Consent 

Certain services or processes will require your consent in order to process your information. These are:

• Users of Air Liquide oxygen cylinders and have given consent for us to provide a Safe and Well visit

In the above instances we have asked for your consent for us to collect and use your information. Even if you agreed at the start but don’t want to continue to receive the service you can remove your consent at any time. To do this, please contact us using one of the methods below:

Contact the Information Management Service page

In Writing:
Information Management Service 
Gloucestershire County Council
First Floor, Block 4(a)
Shire Hall, Westgate Street 
Gloucester
GL1 2TG   

Email:            
managemyrequests@gloucestershire.gov.uk