An Earliest Support Plan should be a living document. It should not remain open when it is no longer needed, and it should not stay at the same level if concerns have increased or the family’s needs have changed. A review should help the child, family and professionals decide whether the plan should:
- end because agreed outcomes have been achieved
- end because support can continue through universal or community arrangements
- continue because outcomes are partly achieved and further support is still needed
- change because the plan is not making enough difference
- step into Family Help because needs have become more complex, risks have increased, outcomes are not improving despite support, or specialist/statutory advice may be needed
When ending or transitioning an Earliest Support Plan, professionals should:
- keep the child or young person’s lived experience central
- speak with the child and family and make a decision together where possible
- review progress against the agreed outcomes, not just whether actions were completed
- record strengths, progress, outstanding worries and the reason for the decision
- avoid families having to repeat their story unnecessarily
- make sure any remaining support is clear
- make sure safeguarding concerns are not minimised or delayed
- agree who will do what next, including who will remain available if needs re-emerge
Ending the plan because things have worked well
When this may be appropriate
It may be appropriate to end an Earliest Support Plan when:
- the agreed outcomes have been achieved
- the child, young person and family can describe what has improved
- the key worries that led to the plan have reduced
- support no longer needs to be coordinated through a formal plan
- the family knows what support remains available
- universal, community or single-agency support is enough
- there is a clear plan for what should happen if needs re-emerge
What professionals should do before closing
Before closing the plan, the Lead Practitioner should review the plan with the child and family, and where relevant with the Team Around the Family. The review should consider:
- What has improved?
- What outcomes have been achieved?
- What helped the change happen?
- What strengths and support networks are now in place?
- What support will continue after the plan closes?
- What should the family do if worries come back?
- Who can the family speak to if they need advice later?
Suggested wording for recording closure
“The Earliest Support Plan is ending because the agreed outcomes have been achieved and coordinated support is no longer required. The family, child/young person and professionals have reviewed the plan together. The following progress has been made: [insert summary]. The following support remains in place: [insert details]. If needs re-emerge, the family can contact [insert named service/person] and professionals should consider whether a new conversation or plan is needed.”
What good closure feels like for families
A good closure should feel planned, not sudden. Families should understand:
- what has changed
- why the plan is ending
- what support remains available
- who they can contact if things become difficult again
- that asking for support again is acceptable and not a failure
Ending or reviewing the plan where there is disengagement
Important practice message
Disengagement should not automatically lead to closure. A lack of attendance, limited response or reduced contact may mean many different things. It may reflect practical barriers, loss of trust, communication needs, previous experiences of services, family stress, disagreement with the plan, or the family’s view that support is no longer needed. Professionals should remain curious and should avoid recording disengagement in a way that blames the family.
The Earliest Support Pathway principles include working with children, young people and families, planning support together using language that makes sense to them, acting early, being proportionate and coordinating support when needs increase, reduce or change.
Before deciding to close because of disengagement
The Lead Practitioner should make reasonable efforts to understand what is happening. Suggested practice steps are:
Check whether there are barriers
- Are meeting times, location, language, accessibility or communication methods working for the family?
- Would a phone call, home visit, school meeting, community venue or online conversation be easier?
- Is the family unclear about the purpose of the plan?
Check whether the plan still reflects the family’s priorities
- Does the family agree with the outcomes?
- Has the plan become too professional-led?
- Are actions realistic and proportionate?
Use the Team Around the Family
- Do other professionals have contact with the family?
- Is there a trusted person who can help re-open the conversation?
- Are there new worries that need to be considered?
Consider the child’s experience
- What is known about how the child or young person is doing now?
- Are the original worries still present?
- Has there been improvement, no change or increased concern?
Review risk before closure
- If needs are low and there are no ongoing worries, closure may be reasonable.
- If worries remain or increase, the plan should not simply close because engagement is difficult. Consider discussing with a Community Social Worker for advice.
- If safeguarding concerns are present, follow safeguarding procedures without delay.
Ultimately if parents and carers withdraw their consent and there are no safeguarding concerns then the Earliest Support Plan will end until there is an opportunity to revisit this and address any barriers prevent a new episode of support
Suggested wording for recording disengagement
“The family has not been able to take part in recent review conversations. The Lead Practitioner and Team Around the Family have considered possible barriers to engagement, including [insert details]. Attempts to make contact have included [insert details]. Current information from [insert agencies] suggests [insert current view of needs and worries]. The decision is to [continue / close / step into Family Help / seek safeguarding advice] because [insert rationale]. The family has been given information about how to access support again.”
Concerns increase and a transition is needed to Family Help
When this may be needed
A transition into Family Help should be considered when:
- needs have become more complex
- risks have increased
- outcomes are not improving despite agreed support
- the plan is not creating enough change
- more coordinated or specialist support is needed
- there may be a need for support that sits beyond the Earliest Support Plan
- the family would benefit from more intensive, relationship-based coordination
What professionals should do
Where concerns increase, the Lead Practitioner should not simply close the plan. The plan should be reviewed and used to support the transition.
Professionals should:
Review the current plan
- What outcomes were agreed?
- What actions happened?
- What difference did the support make?
- What has changed?
- What is now more worrying?
Update the child and family voice
- What does the child or young person say now?
- What does the family say now?
- Do they agree that further support is needed?
- What do they think would help?
Record the rationale for stepping into Family Help
- What needs have become more complex?
- What risks have increased?
- What has been tried already?
- Why is the current plan no longer enough?
- What support is being requested or recommended?
Share relevant information proportionately
- Do not make the family repeat their story unnecessarily.
- Use the existing plan, review notes and child/family voice to support the transition.
- Share relevant information with consent unless safeguarding concerns require information sharing without consent.
Plan the handover
- Agree who will remain involved during the transition.
- Avoid gaps in support.
- Clarify who the family should contact.
- Make sure the family understands what will happen next.
Suggested wording for stepping into Family Help
“The Earliest Support Plan has been reviewed because concerns have increased and the current level of support is no longer sufficient. The plan has supported [insert what has been tried], but the following worries remain or have increased: [insert worries]. The child/family view is [insert voice]. The Team Around the Family agrees that a transition into Family Help is needed so that support can be more coordinated and proportionate to the current level of need. The existing plan, review notes and family views will be used to support the transition and avoid the family having to repeat their story.”
Decision guide for practitioners
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Situation
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Decision
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What to record
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Outcomes achieved and coordinated support no longer needed
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Close the plan
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What changed, what was achieved, what support remains, what the family should do if needs re-emerge
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Outcomes partly achieved and further support is still needed
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Continue or revise the plan
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What has improved, what remains difficult, revised outcomes, new actions and review date
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Family disengages but worries are low and support is no longer needed
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Consider closure
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Attempts to engage, family views where known, current information from agencies, rationale for closure, advice given to family
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Family disengages and worries remain or increase
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Do not close solely due to disengagement
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Barriers considered, current worries, child’s lived experience, multi-agency view, decision to continue, seek advice or step into Family Help
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Needs become more complex or risks increase
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Step into Family Help or seek safeguarding advice
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What has changed, what has been tried, why current support is no longer enough, child/family voice, transition plan
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Immediate risk of significant harm
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Follow safeguarding procedures without delay
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Immediate action taken, information shared, who was contacted and rationale
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Minimum recording standard
When ending or transitioning an Earliest Support Plan, the record should include:
- the date of the review
- who contributed to the decision
- the child or young person’s voice
- parent or carer views
- progress against each outcome
- what has improved
- what remains worrying
- what support remains in place
- the decision: continue, revise, close, step down/out or step into Family Help
- the rationale for the decision
- any consent or information-sharing decisions
- who has been informed
- what will happen next
The Earliest Support Plan (HERE) includes review prompts for what has changed since the plan started, progress made, next step and reason for decision.