Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Keeping people safe
Safeguarding aims to keep adults with care and support needs safe from abuse or neglect. Some adults may be particularly at risk of abuse because they have a disability, illness or impairment, so they depend on others for help and support.
Abuse or neglect of an adult with care and support needs may include:
• physical or sexual abuse
• bullying or humiliation
• lack of help with medical or physical needs
• stopping contact with family or friends
• taking money without permission.
Abuse and neglect can be a one-off act or something that happens over weeks, months or years. It can be intentional or unintentional.
It can occur anywhere, ranging from a person’s own home to at a hospital, day centre, sheltered housing or care home.
The person causing the harm may be a stranger, but often they're usually in a position of trust and power such as a health or care professional, relative or neighbour. They can also be a family member or friend.
The following are examples of abuse and neglect:
- Physical abuse - causing physical harm or injury
- Psychological abuse - emotional harm, intimidation, or coercion
- Financial or material abuse - theft, fraud, or misuse of property or money
- Sexual abuse - any non-consensual sexual activity
- Neglect and acts of omission - failing to provide care or support
- Organisational abuse - poor care practices within institutions
- Self-neglect - neglecting one’s own health or wellbeing
- Domestic abuse - violence or controlling behaviour in relationships
- Modern slavery - exploitation through forced labour or trafficking
- Discriminatory abuse - harassment or harm based on Protected Characteristics
The following are examples of abuse and neglect:
- Physical abuse - causing physical harm or injury
- Psychological abuse - emotional harm, intimidation, or coercion
- Financial or material abuse - theft, fraud, or misuse of property or money
- Sexual abuse - any non-consensual sexual activity
- Neglect and acts of omission - failing to provide care or support
- Organisational abuse - poor care practices within institutions
- Self-neglect - neglecting one’s own health or wellbeing
- Domestic abuse - violence or controlling behaviour in relationships
- Modern slavery - exploitation through forced labour or trafficking
- Discriminatory abuse - harassment or harm based on Protected Characteristics
How to report a safeguarding concern
If you are the victim of abuse or neglect
- Contact our Adult Social Care Helpdesk. Call 01452 426 868
If you are a member of the public (such as a friend, relative or unpaid carer)
- Contact our Adult Social Care Helpdesk. Call 01452 426 868
If you are a professional
- Use our Professional Safeguarding Referral Form. You have a duty to report any concerns about abuse.
If you think someone is in immediate danger and/or requires urgent medical attention, call 999. To report a crime or potential crime to the Police, you can phone the non-emergency number 101.
Find out more about safeguarding adults with care and support needs
The Gloucestershire Safeguarding Adults Board (GSAB) website, managed by Gloucestershire County Council, includes more about the safeguarding of adults with care and support needs, as well as how to report a concern and links to other specialist organisations who can help.