The result of your financial assessment

We will write to you when we have completed your financial assessment. We will confirm the maximum weekly amount you will be expected to pay towards your care and the date you must pay from.

What to do if you think we have made a mistake

If you think we have miscalculated your assessment or you didn’t tell us about something, please:

• tell the Assessment Officer who completed your assessment, or
• ask to speak to the Lead Officer.

You can also ask us to review your financial assessment. The review will be carried out by a different Assessment Officer. 

If you’re still dissatisfied, you can appeal for your case to be considered by a financial review panel or use our Adult Social Care Complaints Procedure. We can help you to use it if you need support.